The Westin Turtle Bay Resort & Spa, Mauritius

探索 The Westin Turtle Bay Resort & Spa, Mauritius
9.2
超棒
基于 311 条评论
清洁度

9.4

客房舒适度

9.4

地点

6.8

服务和设施

9.0

旅行者评论 The Westin Turtle Bay Resort & Spa, Mauritius

每页评论数
20
40
热门评论
Martin
10.0
/10
评论于 404几周前

Expedia Group verified review

Very nice, very clean and so big of the room. Amazing holiday where stayed in the Westin.
Verified traveler
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双人入住
4.0
/10
评论于 483几周前

Hotels.com verified review

一到酒店就不舒服,行李先叫我们自己停车到停车场再回来办理入住。办理时间很慢,给我们1305房间,一进门就闻到很难闻的霉味,开了空调和风扇,一个小时后才发现空调不工作,打电话给前台投诉,他们过了一个小时才派人过来看,最后又通知工程部派人检修,最后没办法才同意帮我们换房,在这个过程中没有任何领导到场协调。我们浪费半天时间,而且房间设施质量很差,卫生也不好,化妆镜上的灰尘好像几年都没有清理过。
Aas
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10.0
/10
评论于 14几周前

Expedia Group verified review

wonderful experience
Andy
10.0
/10
评论于 17几周前

Hotels.com verified review

Great
Bruno
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双人入住
8.0
/10
评论于 17几周前

Expedia Group verified review

Die weitläufige Hotelanlage direkt am Meer ist sehr schön. Die Gebäude und die beiden grossen Pools, fügen sich sehr gut in die gepflegte Gartenanlage ein. Die Zimmer (wir hatten eine Junior-Suite) sind sehr geräumig, gepflegt und ruhig. Das Personal ist generell sehr freundlich und hilfsbereit. Der Service in den Restaurants wirkt jedoch ab und zu etwas unbeholfen. Das Essen ist in Ordnung, nicht mehr und nicht weniger. Bei einem medizinischen Problem wurde uns von der Rezeption und von einer immer anwesenden Krankenschwester umgehend und sehr professionell geholfen. Im Anschluss daran wurde uns vom Management ein Zimmerservice angeboten und das Housekeeping wünschte uns mit einem Blumenstrauss gute Besserung. Dafür nochmals ganz herzlichen Dank.
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Kai
10.0
/10
评论于 18几周前

Expedia Group verified review

Das war seid langem das beste Hotel in dem ich war. Das Personal ist super freundlich und bemüht sich alle Wünsche zu erfüllen. Das Hotel ist super angelegt und nicht zu groß …. Da Essen ist wunderbar und für jeden was dabei.
Timothy
10.0
/10
评论于 18几周前

Hotels.com verified review

Where can I start! The grounds are stunning, rooms very clean.. staff is absolutely amazing. Food is also top notch at all of the restaurants. The morning buffet is amazing and the dinner buffet is equally amazing although to me just a tad pricey. We stayed in a suite and I can tell you that it was very comfortable. A bit aged but very comfortable. I would recommend this property 100 percent.
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Sorin
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10.0
/10
评论于 18几周前

Expedia Group verified review

Our stay at The Westin Turtle Bay Resort & Spa was truly fabulous. The resort is a beautiful oasis, perfectly located right on the beach. The buffet restaurant offers a wide variety of delicious food, and dining at the à la carte restaurant, Mystique, was an absolute highlight — simply outstanding. We loved everything: the location, the food, the overall atmosphere, the peacefulness, but also the evenings with live music. The room was comfortable, and the attention to guests’ needs was remarkable. The staff were consistently friendly and welcoming. A special mention goes to Soonita, who made every breakfast a real pleasure — she is incredibly kind, hardworking, and always smiling. I sincerely hope the management recognizes and rewards employees who go the extra mile, as she truly does. For snorkeling lovers, this place is a dream. Although the beach is quite rocky, with proper water shoes swimming becomes a real joy. We saw an incredible variety of fish, a harlequin sea snake, and even a sea turtle! Considering how close to the shore we were ( I’m not a strong swimmer) and how rare such sightings are, we felt extremely lucky. There was a small issue with the first room we were given, where we didn’t feel very comfortable. However, once we mentioned it at reception, they immediately offered us another room. Their quick response and genuine care for our well-being truly made a difference. Nothing is ever absolutely perfect, but this experience was definitely amazing. 10/10
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Christian
10.0
/10
评论于 20几周前

Hotels.com verified review

Nydelig rom, fantastiske ansatte som hjalp oss med alt vi spurte om. Veldig god mat på resorten og flotte basseng. Fantastisk service av alle som jobbet der. Fra de i resepsjonen, på serveringene, ved bassenget og de som gjorde rent på rommet. Helt nydelig opphold
David
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双人入住
8.0
/10
评论于 20几周前

Hotels.com verified review

Chambre attribuée qui n'était pas celle réservée, on nous endort à nous offrir des surprises dans la chambre comme un gateau d'anniversaire de mariage alors quil est dans 6 mois ! Ménage à désirer, chambre pas faite à 17h !!!
Anja
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家庭
10.0
/10
评论于 21几周前

Expedia Group verified review

Das Zimmer war sehr gross und die Betten sind super komfortabel, im Bad gab es viel Platz und ausreichend Handtücher. der Service in allen Bereichen war sehr zuvorkommend und es wurde immer Wert auf unser Wohlbefinden gelegt. Die gesamte Hotelanlage ist sehr gepflegt. Die direkte Lage am Meer ist toll.
Deborah
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朋友和家人 好友同行
8.0
/10
评论于 26几周前

Hotels.com verified review

Older property, but very beautiful! Rooms were clean and the grounds were also well maintained. Gorgeous swimming pools! Although rooms are reasonably priced, the hotel restaurants are not! The breakfast buffet was decent and included in our hotel stay.
Thomas Arne
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双人入住
10.0
/10
评论于 29几周前

Hotels.com verified review

Dejligt ophold. Værelset var skønt, Fantastisk smuk udsigt og med udgang direkte til stranden. Gode restauranter, venligt personale, ikke overfyldt.
David
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6.0
/10
评论于 32几周前

Hotels.com verified review

The place was overcrowded with mosquitoes, and the room was infested. The language barrier was another issue, and some of the services were slow.
surjeet
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休闲
8.0
/10
评论于 33几周前

Expedia Group verified review

Staff was curteous and service was good
Marita
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休闲 双人入住
10.0
/10
评论于 34几周前

Expedia Group verified review

Prachtig hotel. Junior suite ruime kamer, ruime badkamer met bad en douche. Zeer vriendelijk en behulpzaam personeel. Geweldige locatie. Meer dan echte aanrader!
Laurence
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双人入住
2.0
/10
评论于 35几周前

Hotels.com verified review

I had a terrible experience at the Westin Turtle Bay in Mauritius. After dining at the Seasonal Tastes buffet, I suffered a severe food poisoning that left me bedridden for an entire day and unwell for several more. The only “support” the hotel offered was two Imodium tablets, and they refused any form of compensation. My stay was completely ruined by this violent illness, and I later learned that other guests were even hospitalized for dehydration. Absolutely unacceptable for a hotel of this category. I will never return and cannot recommend it to anyone.
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JM
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商业
8.0
/10
评论于 35几周前

Hotels.com verified review

Service pas au niveau. des personnes très gentilles mais incapable de répondre clairement aux questions. j'étais déjà venu, le service a nettement baissé. et c'est très énervant le signe pour nous saluer. le personnel passe son temps à faire cela.
Yohann
10.0
/10
评论于 35几周前

Expedia Group verified review

Personnel irréprochable, gentillesse, etc….chambre impeccable, vraiment merci à toutes les équipes du Westin👍👍👍👍
Andrew
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10.0
/10
评论于 40几周前

Expedia Group verified review

Beautiful setting and landscaping. Staff are brilliant, friendly and attentive and not in your face. Spa was great. Recommend ‘water shoes’ for the beach as it’s a coral beach, it’s beautiful, the shoes will enhance the experience
每页评论数
20
40

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