No hot water

Nice

Location is great, but the building looks old and not clean. When I booked online breakfast was included ,but when i arrived ,I was told to pay for breakfast

Great

A bit of re innovation's needed

Great staff, great service . But the building was under construction and the photos do not match what is actually available.

Great hotel

Booked n paid 3 nights But only stay one night..only good thing about this place is the staff..

The only positive experience is the entire reception staff is professional

Never stayed, they had no heat!

The rooms are old and their service is poor

The property has aged. In the room I stayed in, the sink was broken and you can tell it has been broken for some time. The towels were old, the internet was the worst I have had in ages.

I was very happy by the Hotel service

The staff was very welcoming and helpful at every step from booking until departure. They are very time conscious, the food is great and affordable. The rooms are clean and very comfy. The hotel offers very good value for money.

The hotel needs to be renovated/deep cleaned. There was a bad smell coming from the drain in the showe. Water leaking from the ceiling. No air conditioning in the hotel, as advertised on the website.

Terrible customer service, awful food,

Old building, the stuff is not very helpful. The only advantage is that is so close to the airport

The property is on a road and there is free airport transfer. Very nice. The restaurant staff are always changing rates...

During my frequent trips to Addis from the US, I was staying in the Hilton or the Sheraton. I decided to try Bole Anbassador Hotel this time around. Following my stay, I decided to make Bole Ambassador Hotel, my all time hotel accommodation in Addis.

I booked my hotel stay, over a month in advance, as time approaches i try to contact the hotel, no one replies via app messenger nor telephone. I had a friend go to the hotel, before I arrived, they told my friend she had to speak with the manager to help me, and he was gone. My friend went back again, the staff then stated I canceled my reservation...I couldn't even get a hold off them, I explained this to expedia, they to could make contact. SMDH!