综合评分和评论 Steigenberger Hotel El Lessan

Staff are nice the reception and breakfast team, the parking and security team as well as the room service stuff fantastic, I had only one problem with Nevine at the dining area that costed me 10k after negotiations, although I explained all the situation and she introduced to me the dining area and the privacy situation for my guests 15 peoples but just before my event few minutes she asked me to pay 50k and that caused a great embarrassment to me and my guests then a group of the reception and the restaurant staff negotiated with me to make a discount to 10K it was not fair but still better than 50k but kept the embarrassment as it is Sorry it was great experience but with bitter taste Thanks

NA

Nice hotel and nice stay

I give this Hotel a million stars. From the garage to the manager you are treated with respect and smiles. Extremely polite respectful helpful amazing people. I stayed in hotels around the world was never impressed by its cleanliness, food, service and dedications of staff, they went an extra million steps on a daily basis to make sure i was happy and content. A big thank you to all the staff from the bellman to the manager.

would stay there again for sure!

Amazing hotel, great food, exceptional breakfast buffet, breathtaking view and overall a wonderful staff..sure will be back

The room was in very bad condition with the worst mattress I ever seen(I got back pain from sleeping 2 nights), the towels weren’t clean and room wasn’t superior as I booked. I was in this hotel 3 years ago. A very big changes happened to the worst side

They don’t have spa and pool not heated and there’s no entertainment they need to hire a team to recommend places and tell us what to do on the city

Great staff here, super helpful, went out of their way to help Comfortable spacious room Strong shower Decent gym Generous breakfast WiFi does not meet minimum required for a video call on either the room or the lobby

The hotel is super comfortable and safe, overall everything was great except one thing but it’s not a major issue which is the A/C doesn’t have a heater and it was so cold but they provided me with extra blankets, it was a cold stay, other than that everything was fine

Visiting home city with Dad, the hotel has the best view at Ras ElBar.

Absolutely world class amazing view. One of rare view to see river meets sea. This location should be on the must see in Egypt. We should do better job marketing this fabulous view

Great location where the Nile river meets the Mediterranean Sea. Room 2029 2 double beds is excellent it’s near elevators and has a balcony where you can sea both the Nile and the Mediterranean. Breakfast buffet is loaded and chefs where helpful. Fast service over all. Room and premises are clean. It’s the best hotel in Damietta and serves local tourists mainly.

Wonderful!!!! Just improve terrace restaurant service communication. Offered what was not available, even in room service.

The location is nice as you get a beautiful view of the Nile river and Med sea. The staff were friendly and helpful. The rooms already feel a bit outdated as the hotel has been open for a few years now. Not much dining options. Breakfast is ok, standard options.

Great location, friendly staff and fantastic breakfast. The only thing is that the put incense in the reception area which causes discomfort to the people with breathing problems.

Great location and friendly staff. The only downside is that they pot incense in the reception and the smell is annoying for people with breathing problems. We asked them to remove it but the reception couldn’t do it.

Amazing location, very good breakfast

My stay was very relaxing , lovely breakfast open buffet despite the staff need more training for better food taste

The staff front desk staff, Gina, was super friendly.