Clean room good staff

I only stayed here because I saw that the hotel has a gym. Unfortunately the gym is only open 8am to 5pm and not available to working people. Please enable guests to unlock the gym with their key card like other hotels do. And please advertise that the hours are restricted so people know not to stay there

Excelente hotel para pasar un fin de semana en la playa

El hotel hermoso, el trato de todo el personal es excelente y su ubicación es muy buena, sin duda uno de los mejores hoteles de Mazatlán

Todo muy lindo, solo faltó mejorar la limpieza de las áreas comunes

Just a little noisy some mornings

El check in debería de ser más flexible

Excelente servicio del personal y limpieza perfecta

Very good

My husband and I went on a birthday trip, the reception employees weren’t very friendly. However check in was smooth. First thing we noticed once in our room was that it felt dirty…. There was sand on the floor and hair in the bathroom. The bed was comfortable. As long as you leave the AC on you won’t hear any outside noise.

Rooom: water damage . There was water on rhe floor. We could not figure out from where it was caming from. There was a thunderstorm but everything was closed. There were other familiy members staying in other hotel but they were not allowed by their security to enter the bar to join us or walk along side with us even though the beach connected both hotels. I recomend staying in hotel las flores they gave us excelent service regarless we were not staying there. I would not recomend or go back to gaviana resort.

Friendly and helpful staff. Right on the beach with great views

Todo excelente

La puerta del baño no estaba en buenas condiciones y la puerta de entrada tenía algunos detalles habitación 702

La vista a la playa espectacular!

Hotel con instalaciones muy viejas, el agua de la alberca sucia, no habia toallas para la alberca, la playa se llena mucho de personas ajenas al hotel y estos mismos ocupan los camastros, mal servicio, no recomiendo hospedarse en este hotel

Habitación muy limpia y confortable , excelente servicio del personal, excelente ubicación, me encanta el ambiente tranquilo y relajado ☺️

This has direct access to the beach with a great view. The service is great with a bar by the pool. They will even serve you on the beach side when you are relaxing by the provided areas with the chairs and shade. Service was great and the staff was very helpful. The Malecon is like a 4 min walk away from the hotel. There are iguanas that hang by the pool which I really enjoyed but if you don't be warned. Overall can't complain on the price I paid and the amenities offered.

Es tranquilo el hotel. Me gustó

Buena ubicacion, personal amable, habitaciones limpias e instalaciones