Excelente servicio al cliente, la comida deliciosa

The room was clean but needs updates such as moskito screens in window about door and a working air fan in the bathroom. The grounds and plants are a bit neglected

Si todo excelente

Carefull with this... you pay and they close entrance you cant can get the check in and nobody answer imposible comunication... scam

El hotel está bonito. Deben cuidar el tema de olor de la cocina metiéndose en las habitaciones así como mejorar la comunicación con los clientes a través de expedia. Sería bueno tener AC.

El lugar y la vista estuvo muy bien pero no parece apto para personas con discapacidad

Clean room and friendly staff. Just a bit secluded from the main city, but has a beautiful view.

Excelente

Great experience for very little money. Great views. The room was basic and in need of updates but spotless. Reception was very nice and service oriented. My only warning would be would be a caution to seniors. Our room was on the third floor and the hotel has no elevator. We had help taking our heavy bags up but none on the way out as it was a very early departure. Just a caution. The restaurant was wonderful and crowded for dinner. Still full till lunch the next day. Enjoy

This hotel is located on a steep hill with a superb view of the San Jose. Our room was very spacious but lacking a desk or a table to work and a chair. The building has a very nice architecture with a lot of details. Breakfast was great. Over all, a great place if you want to escape the hustling and bustling of San Jose.

Jacuzi

Excelente

Lugar con buena vista y tranquilo. La comida excelente

The property has an expectacular view. Highly recommend to visit for the view and get a bite at the restaurant. I won recommend to stay. There is no A/C anywhere and in March it is hot. Upgrade is needed and room amenities are low quality. Be prepare to use tons of stairs because there is no elevator.

I fully recomend this property because of its great views and the kindness of the personal.

No one was here to receive me - at 12:05 am I had to leave and find another hotel I’d like my money back

Mucho ruido por la puerta y ventanas no nos dejó dormir tranquilamente

The views are amazing x the food is great and the rooms were clean. Bed was great and good size.

The staff are absolutely wonderful. Would really prefer that they have a website with more details & menus. An information card or something to tell me, when is breakfast? when is lunch? what is the wifi password? other basics would be nice. Don't come here if you're looking for a conveniently walkable spot, not that you really should because the property is gorgeous and if you have a quiet stay it's a great place to be. Uber everywhere, uber eats everything (but be ready for hefty delivery/service cost). The room was fine, view was INCREDIBLE. Bathroom meh and floor starting to crack, but the building is also a 100 year old plantation. Nice place to recover from a surgery but lack of info could be improved :) Pamphlets in the room would be perfect - bonus points for more history on the building.

Me quedé en Fogo una noche con mi esposa. El hotel es muy lindo y la vista es inmejorable. Nos quedamos en una Suite y la verdad estaba bastante bien, tal cual lo muestran las fotografías. Solamente vimos que el Jacuzzi no estaba super limpio, pero fuera de eso, todo lo demás estuvo bien. Cenamos en el restaurante italiano Ponte Vechio que está en el mismo hotel y todo estuvo super bien, la comida muy rica y la atención excelente. El desayuno estuvo muy bueno y la atención también excelente! Creo que es una muy buena opción para una escapa romántica.