W***G
居家度假
5.0
/10
评论于 100几周前
Remember dun want book and pay any deposit when check in. I received this photo in my whatapps tht day mentioned tht my things was left outside the door and forgot to bring into my room are charging rm 200 to me. Once I received this message between less than 5mins I did bring in to my room. Where and what the t&c show from hotel or Traveloka tht forgotten things left outside the room will give the penalty? Without any warning. It is very unfair to us due to we are forgot to bring in my things only. And your management staff there are very difficult to communicated. The staff there is seen like without working permit, asking them the staff id they unable to show us. We felt that we are cheated from your side, the deposit paid must by cash, and once check out hold our rm 200 cash and said this incident! We felt tht booking under Traveloka hotel like not in the proper management hotels. This hotel make us spoiled our holidays mood.
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