Excellent great helpful staff and a lovely location

Great value for the money. Located in a relatively new area with some calm from the increasingly congested Dubai.

There are certain staff like Barakag that are absolutely annoying and coming to the room to collect the tax charges. They have no respect for cluent room they need tk review there staff at the recpetion. And than theyclaim they did a upgrade a d rhe upgrade as a platinum member with expedie the upgrade is for free

Good

staff was extremely nice and helpful, rooms were amazing and the hotel was just overall excellent

Staff very friendly and helpful . Hotel spotless and the staff by the pool polite and service was second to none

Smell in room and the staff in breakfast

Hotel room smelled like pee during the whole stay. We informed the house keeping but they didnt seem to care. Whenever I heard a flush noise from another room a pee smell diffused in our room. Another big issue is staff during breakfast time. They dont bring cutlery even if they see you sitting with your plate in front of you. If you catch one and tell them they will leave the table before even your sentence is finished so they dont have to take coffee or tea orders. If you keep talking fast you may be able to order coffee for yourself but they dont even ask let alone listen to other members of the table if you make her to listen she doesnt even say ok and turns around and leaves so you didnt know if you managed to order or not. Another important issue is the diffusers in the coridors. Its smells nice but the amount is more enough to suffocate people. The sheets were ripped. So never again.

room and hotel was amazing

God udsigt og dejligt område. Venligt personale og formidabel morgenmad

Bathroom is a little small for my liking.

Nice outside lounge area

Spotless rooms, courteous staff, wonderful views

Özellikle balkonlu odalardan isteyin resepsiyondaki arkadaşın o günkü keyfine bırakmayın bu işi

The room is very clean with a nice view

A very bad experience

This is overpriced and horrible hotel! Since day one we experienced issues upon issues. This started with a non functioning safe box. We then experienced freezing temperatures in the room. When we complained, instead of fixing the AC issue, we experienced the opposite, I.e., sweltering temperatures at night when we could hardly get any sleep. We complained again but there was no resolution. When we asked to speak with the manager, we were told that there was no manager on duty on Sundays! The service was equally extremely poor. The breakfast was quite bad with cold pancakes and questionable quality of the pastries! The menu selection for a five star hotel was extremely limited! Service diring breakfast was alsopoor. When I asked for a spoon that should have been in the cutlery, I was rudely told to go get it myself! We had stained linens that were never changed until the last day of our stay and after our repeated complaints! To top it all, I injured my finger on two protruding screws in a room drawer!!! Adding insult to injury (literally!), the manager offered us a free dinner on the night we were leaving to make up for the horrible experience we had at the hotel! The only positive thing is the view from the hotel! Otherwise, this was truly an awful experience! I will never go back! A piece of advice: don’t be fooled by the beautiful pictures, stay away from this hotel!

Die Lage ist top. Das Personal sehr nett, alles passt perfekt.

I was in Vida for the new year night. I specifically mentioned that it was my honeymoon but the hotel didn’t seem to care or even give a card. Then I booked the hotel specifically to enjoy the view from the pool but they closed it for a private event which meant hotel guest couldn’t enjoy the view over the new year eve. If i had known, I would not have paid for the hotel since the access to the facilities were limited. I reminded the staff about my honeymoon and if they had anything to make our stay memorable but they mentioned that they’ll do something but never did. However, the rooms were okay and the service was generally good.

Sehr freundlich. Zimmer roch dauerhaft etwas streng nach Reinigungsmittel.