I asked for a small favor, since I didnt have a car. I left my ID at the golf course near by (literally 10 minutes away). Asked if sb in the staff would quickly go there and retrieve it for me. The people at the front desk were very negative, and frankly rude about it. The manager was nicer, but the result was the same. No. I ever offered to pay for the gas, go with that person, ...still no.
I own a hostal and when my guests have some small favor to ask, we go out of our way to make sure they get help, even if it costs money, they are always grateful that we offer solutions to them.
Its so easy to say no to everything, but I was very dissappointed that a Marriott, and me being a long time Bonvoy Member, that I was offered no help at all. At the end, I had to rent a car, just to go get the ID. I dont think I will ever go to Marriott Curacao again, nor will I recommend it to any of my friends in Panama.