Overall Ratings & Reviews Gondola Hotel and Suites

Every thing is good

Nice hotel with friendly staff. Very close to a busy main road so a little noisy. But lovely for a short stay.

Breakfast was simple but good enough, friendly staff and its clean in the room, provide two types of pillows.

High location ,need taxi to go in mad out also need to negotiate fare with taxi driver ....Check with hotels to get a fare price idea and pay as you afford

Hotel was in a great Location, very traditional, homely feeling to the hotel. Room was big and comfortable and the staff were lovely, especially Ibrahim, he was very sweet and helpful.

Everything was perfect ! I love this place, and have stayed here before. This inside of this hotel is one of the most unique and beautiful features.

This is my favorite "secret" place to stay in Amman. I have brought to friends on separate occasions to look at how magnificent the lobby is. I will be coming here to stay again.

I love the Gondola Hotel and Suites. It is a very pleasant place - and beautiful inside ! I loved my room, and will be staying there again soon.

Very friendly staff, upgraded room, safe location, great shower

Not very impressed as I was in the past. Minor items need attention and corrections Most important is the wi fi in fourth floor All tv satellite needs to be replaced Exhaust fan installed in bathroom Complete set of kitchen items br provided This might be my last time in this hotel since the price is not justified

the hotel is not very nice. we can call it as one star. plus they over charged us about £10 more as the hotels.com promised us when we booked it

Front desk was very impolite and would not let us leave until we had paid twice. I had to call my credit card company to get a refund.

Windows didn't close, heater did not work well, water came in through ceiling and around windows. Location is great.

Pros: Location, affordable price, and friendly staff Cons: Poor quality of linens and pillows. Hotel is well located but it is aged. There is a contrast between the quality of linens and pillows (usually important for every hotel) and the technology for lights. The hotel offers you a remote control for illumination, but it doesn't show too much appreciation about linens, blankets and pillows. Suites offer kitchenette with appliances that could be useful for longer stays. During my visit, the elevator was down and there was no WIFI signal at all in my room. Staff was really friendly from check-in and during check-out. Buffet breakfast was fair based on what you pay.

The staff there looking likely you knew theme , they are doing all your recommendation, the hotel Nice, clean and comfort

Staff are very friendly and dedicated, the room was renovated very comfortable bed and great service

It was excellent

Staying at the Gondola Hotel in Amman is like staying on the Grand Canal in Venice. When you look out a window in the lobby, one would almost expect to see a gondola floating by on a canal. The wife of the owner, Mr. Basel, has decorated the apartments and public rooms in the colors and style of a well-to-do Victorian, Venetian home owner. Deep reds and blue predominate with accents in white, the likely colors of the wife of an ancient Doge of Venice. Yet, with all the Venetian trappings, there are some paintings and other artifacts of Arab life, making for a perfect marriage of cultures. When one stays at a usual hotel, seldom does one mix with the staff. Here at the Gondola Hotel, however, it is simply a natural inter-action. I chatted often with Maher, the daytime Desk Clerk and I chatted for hours with Kamal, the nighttime Desk Clerk; my conversations with him made possible by the quieter evening hours. Though Kamal and I did not solve the problems of the world in those conversations, we did come up with many "What if?" possibilities. I learned of Maher and Kamal's friends, family, life and goals and they learned of where my 85 years have taken me. To me, they seemed more like friendly neighbors than staff at a hotel. Indeed, when Maher learned that I lost my cell phone in a taxi in Dubai, he brought in his camera for me to use to take pictures at Petra, one of the Wonders of the Modern World. As a result, we have now become e-mail "buddies". How rare!

Ok

Excellent staff especially the gentlemen Maher, very professional and he is really good at his job plus he can help and direct people when there is a medical situation. Thank you Maher for the excellent service.