综合评分和评论 El Cid La Ceiba Beach All Inclusive

Tiene buen menú Instalaciones agradables

We have stayed at this resort three times now. We love it!

Jose from the bar had a smile at all times, Noemi, and the two Victors from the wait staff. Rodibel from room cleaning. But the most of all Angela from the from desk was the best always helping my family. The property is the best.

The employees are so helpful. Armando and Ari are the best. Roger did a good job with activities. The people at the front desk were all helpful although I did not get their names. Restaurant servers were very helpful and friendly as well. Becky and Viktor are very good.

The hotel was fine.

Muy padre el hotel para descansar! Me gustaron sus actividades y que puedes hacer snorkel

Over the last 6 years we've stayed at El Cid several times. We loved the property's close proximity to Cozumel city center, restaurants and shopping. We loved the boutique feel, the service, the resort cleanliness, watching the cruise ships come and go. While it doesn't have a great beach the water is nice and the snorkeling is okay. Our last two trips in the last year have been full of loud construction, out of order elevators, more day pass cruisers (some loud and obnoxious) taking up the few shaded beach chairs and eliminating the quiet charm of the small oasis. Service has definitely gone down hill and this last trip it was even hard to secure a beach towel! (Seems slight but when you don't have a beach towel to dry with and lay on it is inconvenient. Guest rooms are clean and they all face the ocean. A few days of our trip we vacated our room for maid service then had to ask to have our room cleaned. We love CZM but our next trip we may venture out and try to find a new go-to for our relaxing retreat as this last trip with all the construction and sharing the small beach with the cruisers wasn't very relaxing. Sadly it seems as if this property has been bought out by corporate.

Debería estar prohibido que le llamen “todo incluido” a un hotel que solo tiene un restaurante que sirve lo mismo todos los días en dos de tres comidas. El personal es muy amable y la comida está rica, pero habiendo conocido el Cid de Mazatlán tenía expectativas de este, y creo que no debería llevar el nombre de la cadena el Cid, porque nada que ver. Solo tiene una alberca con agua caliente y salada, no tiene acceso a la playa, solo dos muelles para tirarse directo al mar.

Way Better than we expected for the price. Room was spacious with large bathroom and comfortable bed , balcony was adequate for the two of us with a nice view. Best food we’ve ever eaten in an all inclusive, variety and quality. Drinks were what we expected for all inclusive. Service was okay, not bad service but not excellent. Communication was the issue. We speak no Spanish and their English wasn’t great.

Clean, quiet & friendly helpful staff

Food and service were terrible. Was charged for things opted out of. Will never return here.

We love to stay at the El CID and we’ve stayed here many times. The place is kept very clean and the people are amazing! Things I really like: the snorkeling from shore, the cleanliness, the people, the walkability of the area, and the views from the rooms. Things I don’t particularly like: the humidity is so bad everything in our room felt wet all the time including the bed and the food is not the best. The bed is also not the most comfortable and if the other person moves a little the whole bed moves badly. However, we continue to return time after time for the great atmosphere at the el cid.

Me gusta la locación, todo muy bien ! Unicamente que los meseros se enfocan mucho en atender a los americanos gueros y a veces a uno como mexicano no lo atienden con la misma igualdad y aveces pues tambien traemos propinas en dolares.

Me encantó el lugar

No lo use y no me regresaron nada

Staff was excellent. Food not so great. Room very spacious! Great value for the $ spent

They upgraded me to a much nicer room than I had booked. That is how my stay started. And it just kept getting better. Atmosphere, staff, are very good.

Wow el personal súper amables todos siempre están atentos. Limpieza 10 al 10. Loca de volver. Reserven aquí no se arrepentirán

Amazing

It was amazing experience, is a small resort but cozy, they were always making sure we were doing well.they are on it,cleaning and making sure everything was well. The food is great.