Overall Ratings & Reviews Hexa Hotel & Backpackers Capsules Bukit Bintang

I stayed here since my last stay was okay-ish. I stayed in the same room and the light was still broken. The locker's keys were still broken too. There was some trouble with the water drainage in the bathroom so it's kinda annoying. But what makes me giving this hotel bad review is the fact that they made us change room in the middle of our stay. There were 3 of us and we were told to change room at 8 a.m. The new room doesn't have inside bathroom so we need to use outside bathrooms. There were no apologies or compensation, they just told us that there's a group of people want to check in to that room (I could tell you, they haven't arrived until I checked out). There's no kitchen but there's communal area.

pengalaman buruk, saya booking hotel untuk malam tahun Baru. sudah capek di jalan nyampe hotel mau istirahat malah di bilang kamar nya penuh padahal booking jauh hari. dengan hiruk pikuk macet dimana mana saya di oper ke hotel lain yg jauh dari pusat kota. sungguh sangat buruk bayangkan anda capek bukan nya dapat istirahat malah tambah capek berjibaku dengan kemacetan malam tahun baru

Pemilik hotel adalah keluarga muslim yang sangat ramah dan baik hati kami diantar dgn mobilnya pergi bersama sama ke mesjid untuk sholat jumat, sangat baik dan seperti keluarga.. kamar bersih, lokasi dekat dgn keramaian Bukit Bintang Kuala Lumpur

Bilik selesa, male & female room asing 👍, cuma nak bagi cadangan tukar lah male room tu yang paling atas,, kami perempuan penat lah nak naik tangga bawa travel bag sampai female room pasal female room yang paling atas

Check in nya mudah. Tapi saat masuk ke kamar, lampu di atas bed saya mati. Ketika komplain, katanya memang mati. Kamar mandi terpisah dari toilet. Kecil tapi bersih. Ada loker tapi kunci rusak, bahkan tidak bisa ditutup.

Staff is great. Very considerate. Lockers not good. Broken easily. Overall good location and price.

Bersih. Bagus. Pelayanan lumayan. Dekat dengan tempat wisata. Tapi agak jauh dari bus station/mrt.

酒店很好，舒适，设施新，房间内设施齐全，有一点不方便：我的房间是2楼的女生宿舍，上下很累。其他一切都很棒