Hotel: beautiful decorated. Amazing vibe, the floral design is very chic and adorable. Hotel room: (Junior Suite) highly recommend!! The apartment was just beautiful. Spacious, high ceilings and very roomy. I felt like i wanted to move in and live there long term. Beds and pillows were lovely to sleep in. Showers in both rooms are spacious and good pressure. All amenities within the rooms were available. Very clean! Would definitely stay again. Gym: really good facilities for cardio and free weights! Pool: Warm and spacious! The hot tub was amazing. The sauna wasnt on at the time, but the steam room is pretty good too. Overall - 10/10. Made wonderful memories, and enjoyed every element of the stay. Very close to the beach, seafront, and shops. You won't regret it!! X

Ambience was great and apartment

The rooms were exactly what we wanted and had s great stay

Room spotless, great facilities. Staff very pleasant and helpful. Always feel chilled out during our stay. Thank you we will be back

Everything was clean and tidy. Staff were friendly

Lovely staff on reception very helpful really enjoyed our stay

Very good place . Leisure facilities fantastic. Highly recommended

Rooms are lovely staff are there for you but don’t get in your way pool very warm

Clean

Lovely

Well presented and reasonably clean, rooms were quiet. A tea towel would have been handy particularly as there isn't a proper draining area for crockery in the kitchen. Our main issue was our 12 year old cut her foot open on the filter in the swimming pool. Staff provided first aid but there was limited apology or responsibility taken. We were advised that the cover was loose and has since been resolved but we weren't convinced. A 4 hour wait at the walk in centre and our daughther unable to walk far meant we weren't able to do what we had planned during our stay.

The hotel should ensure housekeeping standards are improved. In particular the finer details, the room(s) were looking a little tired around the edges, in particular the bathroom. While there were some issues with housekeeping, what makes a good stay great is the way it is resolved and the attitude of the team that works front of house. In this case the hotel team member Edward was above and beyond, understanding and empathetic, not defensive and making every effort to ensure a good stay. He was the reason I reviewed the stay as excellent, his service made the difference in rating. Thank you.

Great comfortable stay

Clean apartment, extra pillows, lovely size rooms. Friendly staff, good swimming pool. would recommend😊

All the staff were very courteous, and the room was spotless. Although the TVs were not tuned in when we arrived, this was quickly resolved. We had a wonderful stay. The receptionist was professional and polite, and we would definitely stay again.

Clean room staff there if needed but didnt botha us. Pool very warm allthough sauna cold

Room clean staff helpful with a gym and pool onsite very handy

A few things re the kitchen, no plug for plug hole in sink, no tea towel or oven gloves, most saucepans missing lid. Otherwise really good and have booked to return in the new year.

Lovely, very reasonably priced. No restaurant, and the breakfast option was properly NAFF but the apartment (not a room but a whole apartment) was lovely and the pool/gym facilities were so nice it didn't really matter. Well worth at the price I paid. Cheaper than the ones in Blackpool, 5 mins down the road

Lovely space, nice staff