Overall Ratings & Reviews Djeuga Palace

Bathroom was left untidy. Aside that, it was comfortable and safe and the food was good.

Centrally location but not safe

Not very impressed with the facilities. Rooms and bathrooms were below average on cleanliness and maintenance

Very dirty facility, unfriendly stuff, I just didn’t feel welcome being there.

High priced hotel that doesn’t fit the expectations. AC was not working in the whole building so you could smell mold coming out of it. In general the hotel could really use some maintenance. Staff is friendly but very slow. Location is ok but also very noisy. Best thing was the bed. Super comfortable!

Little expensive

Easy check-in, friendly staff. The room is less than basic, no coffee maker, no fridge, nothing else than just a bed, pillows, table, and lamp. But it was clean and quiet. The entrance of the hotel is a bit sketchy despite its accessibility to the city's main attractions.

Every thing was good 😊

The hotel doesn't look great but food was pretty good.

The city have not much to offer, though visited for a business trip. Hotel services was average and less food option.

Poor internet but nice size rooms. Location is in downtown

poor service, poor attitude of staff. wifi is the worst in the world

Good hotel and accommodating staff. Was exactly what I was looking for

They wouldn’t heat our food. They wouldn’t provide cutleries in the room. Internet very poor.. They have lost the human aspect of the tourism and hospitality industry. It’s all about money for them . I had to beg for them to microwave my food and they demanded I pay a huge amount of money.

The facilities were old and everything in the room looked as if it was once of good quality but was very worn out. The hair drier was not working, the beddings didn't cover the whole bed, the towels were extremely old and the floor was covered in stains. The staff was also doing the minimum and didn't provide the type of service we would expect from a hotel in this category. Most importantly the wifi was a complete disaster: on some days it didn't work at all and even when it was working, it was so bad that it was impossible to have skype calls. For a hotel which receives a lot of guests on business trips as I was, this is unacceptable. Overall I think that is is overprice for what it offers and will definitely not come back.

Most disappointing was their insistence on charging for breakfast buffet for 2nd person in room altho the room was booked as double for 2 persons. Wifi was free but not strong--came and went.

Average hotel, good for 1-2 night stay

the best value for the money in the region.

La climatisation à la chambre ne fonctionnait pas, j'ai demandé à 3 reprises de vérifier/réparer.....et sans succès.

C’est un hôtel qui a sûrement eu ses heures de gloire a été négligé depuis certainement quelques des années. 🙁Il nécessite des travaux de rénovation, changement de mobilier et télés qui datent !! Le matelas que j’avais doit être changer on ressent des tiges. Le standard de qualité requis par ses étoiles n’y est pas. Le personnel d’entretien devrait être formé. Le dessous du lit n’avait pas été balayé depuis un certain temps, une serviette pour une réservation de deux personnes. Ma demande pour une serviette additionnelle n’a pas aboutie. Deux petites oreillers pour un lit queen, ce n’est pas très accueillant et confortable. La chaîne a la porte de la chambre avait été arrachée. 😀👍En revanche le personnel est très courtois poli et serviable