Check in is hassle free, wonderful reception 💯

下订单后第二天发email询问航班号接机等，到达前再次确认，前台很友善和微笑的态度，接送机司机也很不错，搬送行李。缺点就是水压有点小，卫生间排水很慢

The room was amazing for the price... it had amenities I didn't think came with this category of hotel, like a mini-fridge with bottles of water. The ceiling was high and solid and the floor was thick, so the only noise issues came from the hallway and those didn't occur late at night. The breakfast was more varied than I expected, and was included with the room. The hotel is just a couple of minutes away from the airport, and the complimentary shuttle is included, so perfect for an early morning flight. The staff is delightful (although I found that true in much of Ethiopia). A great value.

Good service

Staff made this stay most welcoming and enjoyable. Also, they were very quick to react to issues rasied as well as offer complementary add-ons. Whilst

Unclean room. Wifi does not work, roaches in the room.

The steam service should have its own shower and changing room, but understandably space is an issue like most hotels of the city.

Alt i at meget fint, dog manglede der toiletpapir og sengene knirkede så meget at det kunne være svært at sove. Servicen kunne godt have været lidt mere hjælpsom

Washrooms is so dirty

All around great friendly service.

Friendly, efficient service. Very helpful staff. Comfy bed and decent bathroom. A little noisy due to poorly fitting windows. But good value and would stay again.

Ich bin sehr zufrieden

Loved the staff, the 24-hour room service and our room.

空港から近く、無料の送迎があるので、空港を利用する場合とても便利です。夕方以降の到着でも、レストランやバーがあり、利用することができます。私は旅行していませんが、昼間はカフェも隣接しています。ただ、部屋の位置によるかもしれませんが、Wi-Fiが少し弱く繋がりにくかったです。スタッフはとてもフレンドリーでした。

I don't like

We stayed for a week and were generally disappointed by the suite as the photos did not match reality, especially the bathroom. Shuttle service was almost 2 hours late for our airport pick up even though we were confirmed and on schedule at least a week prior. It only arrived after we'd made several phone calls to the hotel asking about the shuttle driver's whereabouts (they kept lying to us by saying it'll arrive in 5 mins). Once we made it to the hotel frustrated and exhausted, we complained to the lady at reception only to be met with an apology and a sad explanation that they had to prioritize picking up other passengers that were supposed to arrive the previous night - which was an insulting explanation for us. Furthermore, the floor our room was on was extremely noisy due to rowdy and disrespectfully loud guests - I was personally awoken between 2-5am for several nights in a row. Staff wasn't helpful in managing their guests. Manager was hard to reach as he hadn't shown up to the reception desk or the hotel during our entire stay. We've made several complaints to the reception staff and they ended up giving us false hope in a potential room change. As part of VIP Access perks, we did not enjoy all the benefits. Facilities are a joke - spa is just a steam room, no massage, unsanitary and tiny gym.

Fair value for money........................

Perfect for transit in Addis ! Comfortable and homely and very helpful staff has a gym and steam room too and great cafes and restaurants at doorstep

Amazing customer service, comfortable, clean and the location was close to anything you want and need.

It was fine and clean room good service