The hotel claimed not having received the payment from the booking platform. So we had to pay again a higher amount. In the end we agreed on being refunded the dfference and are waiting for the money from the booking platform. In 2023 such things should not happen. It meant additional effort for everyone.
Shirley
朋友和家人
6.0
/10
评论于 210几周前
Hotels.com verified review
Not comfortable
Steve
朋友和家人 双人入住
8.0
/10
评论于 286几周前
Expedia Group verified review
Good but could be better. Need some improvements especially with regards to laundry and toilet.
Verified traveler
2.0
/10
评论于 307几周前
Hotels.com verified review
The environment was disappointing, service was very poor. There was no professionalism with staff members.
The room was really disappointing that I regretted the booking.
Verified traveler
6.0
/10
评论于 334几周前
Hotels.com verified review
Improved some worth but needs work, showers were good,air conditioner was excellent and the breakfast was amazing but took too long, location next to the airport is a plus.please keep this place up.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia