They never responded for the shuttle and when check with the receptionist they were suppose to reach me out. Waited in the lobby more then hours and still no response for the shuttle. Customer service was bad no communication, Taxi were hard to find in the area, they said only 14 mins to airport, it took me around 45 mins to airport. Waiting for the taxi almost made me late for my flight.

The room was very clean, the staff were great and very helpful. They were constantly at your service.

Television no volume and bathroom toilet when use very noisy

Das Personal war nett. Leider liegt das Hotel etwas außerhalb. Bei Expedia steht das der flughafenshuttle kostenlos ist. Das stimmt nicht.

We had originally booked 14 nights at Lou Ralf Hotel, but it became clear on the very first day that we didn’t want to stay there. The rooms were in extremely poor condition: furniture was damaged, drawers and closets couldn’t be opened properly due to missing handles, and many fixtures were worn out and dirty. Particularly concerning was the air conditioning – it was leaking, heavily soiled on the inside, and appeared so unhygienic that we had serious health concerns. The bed linen was dirty, and one of the sheets even had visible footprints on it. After three nights – and only after we managed to find alternative accommodation in the middle of Africa – we were finally able to check out. This hotel, in its current state, is absolutely not recommended. A clear warning to all travelers to Africa: Do not book Lou Ralf Hotel – it does not meet even basic expectations for a clean, functional, and well-maintained place to stay.

They are coll and you can feel cosy and calm pleace .You are like in your house

This hotel definitely ought to be the first choice for every serious traveller who are looking for a highly prize-worthy option to the posh ones, like Kempinski or Lancaster hotels. --- The staff at Lou Ralph Hotel is composed of the most lovely people, and their service level is top-notch. They are very attentive, professional, and commit with heart and soul to their tasks. You certainly will feel safe, and taken care of. --- The surroundings are perfect for me loving daily walks, and you can even allow yourself to visit one of the local bars in the more central streets for a cold beer or soft drink. --- The hotel offers a very good and nutricious breakfast, served either at the pool or in their restaurant. Later during the day, a snack or a full lunch or dinner meal are easily catered for, as well as a nice bar service --- Gym and pool make up for lost time back home, and you can feel well exercised when going to bed. --- In summary: do not hesitate to test this resourceful gem - you will not be disappointed, mark my words!

No international plug. Only one towel. No transportation provided. Cold breakfast

This is one of the very best hotel in Accra. It is not comparable to Movempik and Radisson but if you want something on the cheap and great, be here.

Good

In one word, 'Awful'!

Slechte schoonmaak van kamer verder net en goed hotel vriendelijke mensen

Nice hotel. Staff is super attentive which is very nice. Nice property Love that they offer a pick up from the airport. That was very important to me.

Good choice. Great staff. Pool and gym included

This is absolute mayhem trying to check in, booked through Hotels.com and arrived for check in only for me to be told that I can't pay online even though I did and showed my receipt of payment. Their Internet was down so they couldn't see anything and had to call the owner to check which wasn't helpful either. In the end it took about 40 minutes before the receptionist came back and apologies profoundly about the mix up and gave me a room but by then the damage was already done. My advice would be that you should make the reservation but don't pay online if you don't want to go through my experience. The guy at reception was quite helpful in the end but a paying customer should not go through what i did.

Es wurde keine genaue Adresse des Hotels angegeben

Quiet surroundings. Good customer service . Location was terrible, had to take can to go anywhere you wanted to go.

Hotel is not close to any of the locations mentioned. Very deceiving. Booked hotel over a month and on arrival they had no record of my reservation. Hotel was very difficult to find and not in a good side of town. No where close to the American Embassy and other locations mentioned. Poor lighting on the grounds and roads leading to hotel are in very bad shape, and traffic in the area