It's just a junk place. Maybe they are still under construction
Verified traveler
Business
10.0
/10
Reviewed 296 week(s) ago
Hotels.com verified review
Food was good at the restaurant. Internet was decent speed. The staff were very friendly and welcoming.
Tebogo
Business
8.0
/10
Reviewed 299 week(s) ago
Hotels.com verified review
Overall I had a comfortable stay at the Hotel. my room overall was very comfortable. hotel can do better in painting the walls and efficient room service.
Verified traveler
2.0
/10
Reviewed 385 week(s) ago
Expedia Group verified review
The hotel lacks maintenance, the reception staff is not friendly and not well trained. Their site shows a nice fitness room, which is not in the hotel.
This hotel should be part of the “ibis budget” chain instead of the pullman group. They’re just not on par with the brand while they charge you fully for it.
Fraser
8.0
/10
Reviewed 391 week(s) ago
Hotels.com verified review
I was staying on a short business trip and the hotel was in good location to reach my meetings. Efficient pick up and drop off at airport and WiFi which is important while travelling was good.
Verified traveler
4.0
/10
Reviewed 392 week(s) ago
Hotels.com verified review
The hotel is outdated, especially the bathrooms, and the bed linen are very worn out.
On the floor I stayed there was a very persistent smell of old humidity.
A leak also caused flooding of numerous rooms in the hotel, including the lobby.
The staff was not particularly accommodating to resolve any problems.
francis
6.0
/10
Reviewed 395 week(s) ago
Expedia Group verified review
The price quoted on Expedia is not respected. Staff kept me for 2 hours hostage in order to resolve the price disparity! They claimed it was my fault because such a price is not possible! Do not book this hotel through a third party! It’s a scam!
Verified traveler
8.0
/10
Reviewed 397 week(s) ago
Hotels.com verified review
a real bed after three weeks in the jungle cant be knocked but really tired looking place. service excellent however.
Sebastien
8.0
/10
Reviewed 417 week(s) ago
Hotels.com verified review
Service was good, but the hotel good benefit from some investment towards maintenance. Wi-Fi was very poor.
D and J
2.0
/10
Reviewed 422 week(s) ago
Expedia Group verified review
Very disappointed, upset , run down, dirty, paint peeling, mildewing, mouldy, smelly, poor service, air conditioning what air conditioning?
Cody
8.0
/10
Reviewed 441 week(s) ago
Expedia Group verified review
The hotel was nice for the area. The rooms were clean and the air conditioning worked. The pool area was relaxing and the pizzas were excellent. The lobby is a little dated and had water dripping from the ceiling due to the humidity. There were several good restaurants and shopping within walking or a short taxi ride.
kisita
6.0
/10
Reviewed 444 week(s) ago
Hotels.com verified review
Our check in time was not so pleasant as hotel was trying to downgrade us due to the rate we paid through Hotels.com
Their reservations system need to work more closely with all the websites their hotel is listed to prevent such disagreements. After several back and fourth, we were finally given a more reasonable room!
Our stay was overall good. The maintenance of the hotel is quite lacking!
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Verified traveler
8.0
/10
Reviewed 449 week(s) ago
Expedia Group verified review
Good location near the airport and within walking distance to food and markets. Staff was friendly and most spoke English in addition to French.
i travel often
4.0
/10
Reviewed 477 week(s) ago
Expedia Group verified review
Unconfortable room, not clean, no facilities such as gym or spa, bad value for money
Bruce
6.0
/10
Reviewed 480 week(s) ago
Hotels.com verified review
This is an hotel that tries had because it has to. Food is good and the breakfast buffet sparse but adequate. The hot buffet in not for non-Cameroonians. The only thing available for the more Western taste was eggs to order and pancakes. Dinners were good and the freshly baked bread rolls were a treat. Rooms are small but clean and adequate. Service, not great and smiles were few and far between. The area around the hotel is safe enough but there is no reason to venture out. Nothing to do, see or buy.
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Hanif
6.0
/10
Reviewed 482 week(s) ago
Expedia Group verified review
Accommodations were average, A/C did not work all the time, internet was weak
George
4.0
/10
Reviewed 491 week(s) ago
Expedia Group verified review
the staff tried but it is not up to international standards as rated
Avi
8.0
/10
Reviewed 507 week(s) ago
Hotels.com verified review
The overall experience was wonderful. Staff were friendly and helpfull.
Rooms are not great, but for Douala standards it was above average.
Will stay there again.
Valery
8.0
/10
Reviewed 541 week(s) ago
Expedia Group verified review
Hotel building and in particular the furniture are in need of a renovation, very well trained and helpful staff, good swimming pool. Will come beck
Verified traveler
4.0
/10
Reviewed 548 week(s) ago
Expedia Group verified review
The hotel needs a makeover. There are quite a number of prostitutes that hang around the hotel, many of the white men patronize them.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia