Great staff and customer service

Great location, very good staff and a decent option in Blantyre

Nice breakfast buffet, helpful professional staff, clean, comfy, convenient , lots of food choices in attached mall

It was comfortable and I would revisit

Great customer service..

The staff were very pleasant and very accommodating. Went out of their way to make us feel special. The rooms were very spacious and a great breakfast.

Wonderful staff, beautiful and modern hotel with lots of amenities. This is my second time staying there and will not be my last.

My wife and I have stayed here twice, both times for a week. We HIGHLY recommend Crossroads Hotel. The beds are extra comfy, the rooms are larger than regular hotels, the Copper Pot Restaurant is awesome, and the staff are simply the best you can find! Our only gripe would be the WiFi which most of the time was not very strong.

The staff were very responsive. The water pressure was low at times.

The food was bad, way below standard. They don’t have irons in the room. I order ginger tea and was told the one who keeps the key to the store only come at around 11 in the morning. The room are nice

Overall, an ok stay. The air conditioning was weak and unreliable.

Friendly and competent staff, quiet mall, a lot of dining options around and no alcohol anywhere in the Hotel.

No pork, no alcohol beverages, breakfast very small variation, dinner Indian cuisine only.

Excellent hotel. Large comfortable rooms. Good price. Good staff. Only disadvantage is shower was only releasing a bit of water.

My son and I stayed in Blantyre for a week. This hotel met my expectations. I will definitely book again on another trip and highly recommend them.

Delicious breakfast with many choices Spa Spacious rooms with very nice bathtub and shower Super friendly and helpful staff

Not worth the money. Big, clean rooms, but that’s about it. Awful food, no alcohol served, no swimming pool or outdoor seating area. Very claustrophobic feel overall.

Smelly room, old coffee, leaking water boiler, noisy AC, need to enter and leave the hotel via the garage i the morning.

Location

The manicure and massages from the spa were so professional and enjoyable. Restaurant view lovely, food yummy, service excellent.