Customer services at reception terrible
Unfriendly and rude. Obviously untrained.
Management also rude and unprofessional.
Book online, prepaid, but was forced to additional rate.
Taxi rates totally over charged.
All in all a scam and racist !!!!!!
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia