Very spacious and comfortable space, well-equipped for daily life, great location

Room was super clean, well appointed, and in perfect order. Neighborhood is excellent for walking, eating, and very close to multiple subway and bus lines. 11/ 10 will stay again.

Muy recomendado. El personal súper amable, el hotel muy pequeño pero muy limpio y funcionó perfecto para 4 personas

We had an excellent stay, room was extremely large, very clean and the bathroom was amazing!

部屋はとてと綺麗に掃除されていて、設備も新しく快適に過ごせました。部屋に説明された椅子も座りやすかったです。また利用したいです。

室内は清潔。

Amenities - well stocked. Service - the check in process was smooth with the FO Team being friendly and accommodating. Location - within walking distance to our halal eateries, so its not a problem. Area - Lawson is a must visit everyday.

At first glance the room looked clean but it was so dusty that if you touched the curtains you would get dust in your eyes! We got so sick in that room due to high dust! There are rips in the carpeting! The pillows are like rocks! I took a pot out of the draw to make pasta for my kids, the bottom on the outside was covered in grease! We were paying double the rate that other guests were paying, we spoke to them about upgrading us since we were paying top dollar, they were not interested and appeared to be hostile! I don’t like this hotel but we loved all the other hotels we stayed in in Japan

Staff were extremely professional, courteous, and welcoming!

We were a little surprised how well this hotel was rated. It wasn't bad, just not as exceptional as the ratings reflect. There were only 2 pillows in the room, and when I ask for more the staff informed me there were none. At a hotel? No pillows? The room was clean enough, but not spotless. There were dirty spots on the carpet and visible dust on furniture. However, it's not a bad place. So it's tricky to rate. The location is great and it's quiet and safe. The room is spacious for Japanese standards and the shower is amazing. It was wonderful having our own washing machine. There was no iron however.

I loved this hotel. It had the best bathtub I have ever used in Japan. The layout of the room was great. It was very quiet and the bed was very comfortable. I highly recommend this hotel!

Laundry in the room was amazing. Super helpful staff. Amazing spot with lots to do around.

This was a great stay in Kyoto. The room was huge which was a nice change compared to our other stays. The washer and dryer in the room was also a nice touch. Walkable to temples, shops and restaurants. I would stay here again

Lovely hotel, with polite and helpful staff. Really useful to have a washing machine in the room. Beds were comfortable and the shower had warm water.

We truly enjoyed our stay at Hotel Mystay. The staff was super friendly and accommodating, the room fit our family if 6 perfectly and the Hotel is in a great location!

We are a family of four, three adults and one older teen. We really enjoyed our stay at this property. Fantastic amenities in the rooms and the location was amazing. Highly recommend for your trip to Kyoto

2度目の宿泊になりますがスタッフの方々がとても親切だと思うし、部屋も広々としているのでゆっくりくつろげます

The shower room and bathroom not close to each other. There is a washing machine inside but the dryer makes ur clothes wrinkles.

Big room for our family of 4. Washer dryer was helpful. Super friendly front desk staff. Close to the subway and all food options you could desire.

Hotel Mastay Jingumichi was great, rooms spacious by Japanese standards, clean and comfortable, everything modern and updated. Staff were always patient, super helpful.