It was very hard to find my booking from villa 2 booking book. This is why I called hotel.com customer service. Room was not the one I booked online…..

I booked a week before my arrival. It was canceled by the property owner. I rebooked that the same day and it was confirmed by Expedia. When I arrived at the property for checking, I was advised that the property was sold out. They sold the rooms to someone else. They were no compensation and no help. There was no room left in the whole town. I looked around until 1 am in the morning. I finally find one in a town 40 minutes away. This is unacceptable. I am done using Expedia

Très bon séjour dans un hôtel annexe (Palace) avec mes enfants. Cela peut être assimilé à un surclassement. 2 Chambres au Top. Personnel disponible, attentionné et très à l'écoute du Client.