8.6
非常好
基于 93 条评论
清洁度

8.6

客房舒适度

8.0

服务和设施

8.4

旅行者评论 Hotel Da Luz

每页评论数
20
40
热门评论
Edson
10.0
/10
评论于 14几周前

Expedia Group verified review

Very friendly
Seppo
icon-朋友和家人 家庭
朋友和家人 家庭
8.0
/10
评论于 16几周前

Hotels.com verified review

Saimme käyttöömme ison perhehuoneen. Allasalue ja yleiset tilat olivat hyvin siistejä. Kylpyhuone vaatisi remonttia.
Ville-veikko
icon-朋友和家人 家庭
朋友和家人 家庭
8.0
/10
评论于 17几周前

Hotels.com verified review

Staff was nice and helpul! Facilities was clean. Family Room was big, but bathroom needs renovation. AC was excellent. It was little disappointment that we had no plankets. In the bed had only sheets.
Cláudia
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双人入住
6.0
/10
评论于 18几周前

Expedia Group verified review

Nothing else to say
richard
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双人入住
10.0
/10
评论于 18几周前

Expedia Group verified review

Every thing was good so good we decided to stay more days
Ricardo
icon-朋友和家人 好友同行
朋友和家人 好友同行
6.0
/10
评论于 26几周前

Hotels.com verified review

Funcionários simpáticos e atenciosos. Muito dificil fazer com que a água do chuveiro saia sempre na mesma temperatura.
Julia
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双人入住
6.0
/10
评论于 45几周前

Hotels.com verified review

Breakfast (they started charging for the egg), hot water in the shower and smell of mold on the room
Daniel
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双人入住
2.0
/10
评论于 46几周前

Hotels.com verified review

We chose Last Luz Hotel based on what appeared to be reasonable reviews, however our experience was extremely disappointing. There was no hot water in the shower, and the Wi-Fi did not work in the rooms, which was a major inconvenience. The linen and towels were visibly stained, which is unacceptable for any hotel. Our booking included a complimentary bottle of sparkling wine, which was never provided. I raised this issue four separate times with reception, and each time was told they were “speaking to the reception manager, Elso Lopes.” Despite this, there was no follow-up, no communication, and no resolution. Breakfast was also very poorly managed. We arrived at 7:00am and asked for eggs, only to be met with a rude response stating we would need to wait. We were happy to do so, however by 8:00am there were still no eggs, at which point we left without eating. Overall, the service was hostile and unwelcoming. Staff did not smile, appeared disengaged, and gave the impression they did not want to be there. Basic hospitality and customer service standards were not met. Unfortunately, based on our experience, I would not recommend this hotel
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Christof
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双人入住
6.0
/10
评论于 49几周前

Hotels.com verified review

We stayed in a ground-floor room. The laminate flooring was already swollen from the damp and smelled musty. The patio door couldn't be locked. The shower cubicle didn't have a sliding door. There were plenty of towels, and everything was clean. The beds were good, and although the air conditioning could be adjusted, it seemed to make hardly any difference. Breakfast was okay; scrambled eggs cost an extra €1. We only stayed one night (€122). The atmosphere was very pleasant, and the staff was friendly.
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Anne Rigmor
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休闲 双人入住
8.0
/10
评论于 69几周前

Expedia Group verified review

Frokosten er bra. Renhold er bra.
Helton
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 84几周前

Hotels.com verified review

Hôtel et personnel au top, je recommande !
Anita
icon-
8.0
/10
评论于 87几周前

Hotels.com verified review

Ich hatte ein Zimmer im EG, in der Dusche tropfte es von der Decke, wenn die Gäste über mir duschten. Zudem kein Duschvorhang... Klimaanlage war defekt. Personal eher demotiviert. Frühstück habe ich ausgelassen, hat überhaupt nicht frisch und lecker ausgesehen.
Claudia
icon-朋友和家人 家庭
朋友和家人 家庭
2.0
/10
评论于 88几周前

Hotels.com verified review

Ohh my god, please do not go to this hotel. Its a scam, and hotels.com is not taking responsability of this. I arrived at 1am to the hotel, and they said they didnt have rooms available (and we had the reservation confirmed, and we had to go to another hotel, which was a motel, without water) and then the next day we went back adn they gave us a room, and surprise no hot water. For 100 euros, you rather go to many other places in the area. This hotel is really bad managed and they dont have hot water, check the reviews from google, not form hotels. And please think twice about using hotels.com, UNTIL TODAY THEY ARE NOT BEING RESPONSIBLE WITH THIS.
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Alexander
icon-商业
商业
4.0
/10
评论于 94几周前

Hotels.com verified review

I stayed here for one night before catching a flight to another island. At €100 per night – the most expensive rate I’ve paid on Cape Verde – it was a huge disappointment. As a Gold Member on Expedia, I was promised a bottle of sparkling wine, which was missing. Instead, my room came with a cockroach (photo attached). Maybe it drank the wine for me. The air conditioning didn’t work, the shower drain was clogged, and mosquitoes thrived in the stagnant water. Housekeeping seemed questionable too – the first thing I saw was a squished mosquito smeared on the wall. When I asked for another room, the night porter said the hotel was fully booked. For one night, it’s manageable, but for this price, you’d expect better. Breakfast was fine, though I never got my omelet after waiting 30 minutes. The cockroach, however, met its end and became a feast for ants by morning. I wouldn’t recommend this hotel – it’s way overpriced and feels too "eco-friendly" for comfort.
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Sylvie
icon-朋友和家人 家庭
朋友和家人 家庭
8.0
/10
评论于 99几周前

Hotels.com verified review

Très bon séjour le directeur est aux petits soins pour les clients cela est vraiment agréable . Le petit déjeuner pourrait être un peu plus diversifié et devoir payer 1 euros de supplément pour 1 omelette ressemble à une blague . Mais tout est correcte propre et frais
Jukka
icon-朋友和家人 好友同行
朋友和家人 好友同行
2.0
/10
评论于 136几周前

Hotels.com verified review

Sijainti ok. Muuten todella vaatimaton hotelli. Koko aikana ei tullut lämmintä vettä suihkusta, ilmastointi ei toiminut ja muutenkin nuhjuinen mesta.
Antonio
icon-商务和休闲 亲子同住
商务和休闲 亲子同住
10.0
/10
评论于 145几周前

Expedia Group verified review

Friendly, caring, clean and great price value.
Sergio
10.0
/10
评论于 156几周前

Expedia Group verified review

All you need for a confortable stay
marc
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双人入住
10.0
/10
评论于 161几周前

Hotels.com verified review

Hôtel propre, équipements en bon état, les chambres sont spacieuses (coin salon, balcon donnant sur la piscine). La piscine est très agréable. Petit déjeuner très correct. Le personnel est aux petits soins. Le quartier est calme, en retrait de la zone touristique mais en 5 minutes vous êtes sur la grande rue piétonne et ses multiples bars, restos et magasins.
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Corina
icon-休闲 好友同行
休闲 好友同行
10.0
/10
评论于 185几周前

Expedia Group verified review

Das Personal war sehr freundlich und zuvorkommend. Sie haben uns bei jedem Problem unterstützt und uns sehr geholfen. Das Frühstück war lecker und die Auswahl ausreichend.
每页评论数
20
40

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