Ckea

We are here for the itf tournament. This was one of their host hotel. The location is off the main road. It as a small market next to the hotel. The rooms are larger than I expected. The bathroom is updated with shower and tub with good hot water. We stayed at royal palace last year. The in dk are bigger and more updated. Hotel staffs are friendly. The hotel restaurant is a hit or miss. The pasta can be good one day and not so good the next day. But the servers are great.

Great hotel, great location and wonderful staff. Will definitely stay there again.

Convenable

Le service de ménage pourrait faire mieux, ménage est fait au minimum, ou à peine.

All was oj

Limited parking for guests

This property has been neglected compared to previous years. Over all it’s an excellent place

Water was not working. There is no AC at the lobby and hallway. Rooms are so hot because AC was not running until you put in your keycard.

Terrible overhaul

Le vieillissement de l’établissement, faudrait faire des rénovations sérieusement : fils électriques qui pendent dans les chambres et couloirs, douches pratiquement inutilisable

The property is clean and the staff are professional and always helpful. I recommend the hotel to travelers.

Ask for a room on the 4th floor. They are much cleaner and modern. Overall it was a good hotel. They could do some improvement with basic customer training on the front desk.

Great pool

staff were uniformily helpful, polite, and had good customer service skills.

Établissement qui a besoin d’être rénové de l’intérieur des chambres standards ,C’est très vieux, le frigidaire dans la chambre ne fonctionne pas.

The hotel is conveniently located close to shopping, and other activities. It also has a supermarket and bakery at the ground level for any needs. Its restaurants provide delicious meals and drinks at affordable prices. The entire hotel staff is friendly and professional. The management is constantly making improvements to the structure and improving the different services.

Easily to say its the worst property i have ever stayed in. Checked into a room smelling with overused sheets and mold. Complained to the front desk and they laughed over it saying the room is clean. Tv remote doesnt work. AC remote doesn't work. No water pressure in bathroom. Checked out on the 2nd day and they refused to refund the remaining 5 nights. I have never met such a dishonest establishment where they have terrible facilities and still try to hold you hostage.

Friendly staff and management. Clean environment and great location close to shopping, restaurants, and many local points of interest.

The hotel is located in an ideal location close to most needs and yet away from the noise and chaos of the city. The staff is friendly and courteous and the management is very accommodating and flexible to customer unusual needs.