Radhoo has everything from great service to excellent food…Everyone was so nice and they all made sure we were taken care of. Letty, Elias, Alejandra and the concierge team were nothing but nice and I would be back in no time.

Great service

Better than expected. One of the cleanest and well kept properties I’ve stayed at

Was so nice and they were so helpful and respectful to us from the minute we got there . If we needed anything extra they were quick to get anything to our room :). Would definitely come back to radhoo ❤️

We had such a wonderful experience at Radhoo. From the moment we arrived, the staff was amazing — so friendly, helpful, and welcoming. They truly went out of their way to make sure we were comfortable and had everything we needed. One of the highlights was the complimentary side breakfast every morning — yogurt, fresh bread, juices, and coffee. It was such a lovely touch and made our mornings feel relaxed and special. The food at the hotel overall was also incredible. We also really appreciated being able to use their bikes for free to explore the hotel zones. Anytime we needed a taxi, the front desk was happy to call one for us right away. Overall, Radhoo felt like a peaceful, beautifully run place with amazing service. I would absolutely stay here again and recommend it to anyone visiting Tulum!

It was really great

We had an amazing stay at Radhoo. The trip was with my gf and the rooms, pool, breakfast, surroundings, the sister hotel woth beach, and staff were exceptional. I want to emphasize

Nice pool and dining area. Loud dance party.

My second time traveling to Tulumn. Radhoo exceeded our expectations. Staff was amazing and attentive. We felt safe and comfortable. Love the air conditioning. The pool was great and we loved that we have access to the beach cavanas via its sister hotel, Encatada. Enjoyed our stay

Really cute hut/bungalow in the desirable Tulum Beach. Breakfast was delicious and the staff replied quickly in the chat. Convenient beach access and a very nice pool. My toilet was broken during the entire stay. Staff would try to fix it several times but always it was broken no matter what. The hotel provided ample beach accommodation but once on the beach, you cannot put charges to your room, which is problematic for me, as I am not comfortable carrying money or credit cards when I’m planning to play in the ocean. Also at the pool I was told that I had to pay cash. So I needed to run to the ATM machine and pay the $7.95 fee for withdrawal. The concierge was excellent. They booked me a massage and made me dinner reservations. Housekeeping was inconsistent. Sometimes They would not empty the trash and my breakfast from the morning would sit out on my patio until the evening. I’d have to ask for it to be cleaned up.

Gorgeous property with a pool with jungle views. The staff is very warm and friendly. The rooms were beautiful and spacious. I would definitely recommend and stay again!

Wow! Rahdoo exudes hospitality at its finest. From the moment you walk in to the day you leave the staff has you feeling like a VIP with their exceptional concierge team accessible 24hr via WhatsApp. Anything you need, they deliver or do their absolute best to accommodate. Radoo is the perfect spot if you're looking for a quaint jungle getaway experience while still being amongst the best bars and restaurants within a short walkable distance! The rooms are so beautifully designed and are exceptionally cared for. The housekeeping goes above and beyond each day to keep the room neat and cleanly as if you walked in for the first time each day. The daily breakfast included is absolutely delicious with excellent quality food options and their service staff is phenomenal. The best ammenity of this hotel is the large pool dropped right in the middle of the jungle surrounded by lush greenery and plants.But that's not all, as a guest of Radio you also have access to their beachfront sister property, Encantada, just steps across the street! This truly gives you the best of both worlds as the concierge team will reserve a cabana and personally escort you across the street to the Encantada for your day at the beach. This hospitality group truly knows how to deliver service and make your stay even better than you imagined. Cannot wait to stay here again! If you have any doubts I'm here to reassure you! BOOK NOW! you won't regret it!

Beautiful property, amazing service and location.

Beautiful hotel in a great location! The staff is super nice and accommodating. They made great recommendations for us and helped us to secure reservations which was wonderful. We will definitely be back!

Fabian, Emily, and Natalia were incredible! They made this boutique hotel so special. They were responsive to every need and went above and beyond in service. The hotel is perfect location for all the great instagrammable art sites, restaurants, beach clubs and more. The hotel pool was refreshing. You event have access to their sister hotel across the street for beach club access. I would stay again.

Very nice hotel! Feels like you are in the jungle. The rooms are nice, beds are really comfortable. There is not a lot of lightning in the room but it seems to be the case in most place is tulum which is great in the end. Breakfast was really great. Staff in the front desk super nice! What we like less, is maybe the service at the pool, we had to go to the bar to order, nobody were taking orders at the pool, nor cleaning the empty glasses. The pool is a bit old and broken in some parts, might need a little refresher. The hotel is rather small. But in the end is was a super stay.

Great property and friendly staff, clean rooms and common areas, prompt service (communicating via whatsapp was very efficient). Really enjoyed our stay and looking forward to returning.

Radhoo is like heaven. The ambiance is superb. The pool is to die for and beach is 30 seconds away. So quiet at night yet so close to everything. No mosquitos. The service was the at highest level. Fabian was the best!

We stayed at Radhoo for 4 nights, and it was amazing. The staff, pool, closeness to the beach, cozy jungle vibe, and food were all amazing! The room was a bit on the smaller side, but as we spent most of the day by the pool, it was no issue at all, and it was very comfortable. It was also great that the hotel was on the jungle side, so we didn’t get the noise from the beach clubs (only a tiny bit of music from a nearby restaurant, which we didn’t think about), but we were still close to the beach clubs and walked over there on foot during the day. We communicated with the staff on WhatsApp, which made it incredibly easy to get their help - it almost felt like having a butler. Thank you Radhoo!

One of the BEST hotel stays I’ve ever experienced. Service is unparalleled and the whole hotel vibe is magical. Loved the pool, the breakfast, and every aspect of our stay. We celebrated a birthday while staying here and their staff really went above and beyond to make it feel special.