Generally clean and well equipped

I stayed in this hotel during 19 - 23 March 2024. I have the habit of wearing crystals so I brought some Herkimer Diamond with me and put them in a glass of water next to my bed. I didn’t ask for “Do not disturb” because I needed the new bottle of water. On The first two days the housekeeper(s) did a good job and did not touching my crystals. Yet on the third night my crystals were gone and the glass was put back to its original place!!!!! I called the reception yet the girl said the housekeeping team was already off work and would investigate and come back to me at 9:00am on the next day, when the manager and the housekeeper start working. I needed to leave for an early flight at 3am the next day so I could not wait for the investigation. The reception girl claimed that the manager would investigate and give me an explanation via email. A week has passed and I received NOTHING from the hotel!!!!!!!!! NO EMAIL, NO EXPLANATION, NO COMPENSATION!!!!!! The only good part of this hotel was the reception, who really tried to help me. Yet I am outrageously disappointed at this unprofessional hotel !!!!!!

シンプルな部屋ですが、暖房もしっかり効き全く不便はなかったです。立地も非常に良いです。

Clean rooms, efficient delivery of bags to room and very speedy check-in

賑やかな場所にあり買い物、食べるにも便利。ホテル内に居酒屋があり日本から堪能な女性がいました。ホテルスタッフも英語堪能で親切

Short walk to main square. Never any noise from busy streets nearby.

観光地に近くて便利。

なんといってもとても便利な立地です。仕事にも、買い物、観光にも。ホテルサービスのレベルももう世界基準です。ただ部屋でのWi-Fiはちと弱かったかな。そして一階レストランの「だるま」は和食居酒屋です。まぁまぁそれなり、笑、に助かりました。高くないですよ。

Good!

とてもいい立地にあり、ホテル内にレストランも入っていたのでとても便利でした！出張の際に使うのにはピッタリです！

The staff was extremely helpful and friendly!

親切なスタッフの方に感謝してます。

Good value for the money. The staff was friendly and attentive.

中心地で過ごしやすい

It was near form the central of the city.

very clean and cozy hotel.

very clean and quiet place.

Breakfast can be improved .

水回り良かったです

ホテル内に和食が食べられるレストランがあり、近くにモールもあり便利だった。