I got more than quoted

Beautiful hotel. Extremely clean n walk right to airport.

The furniture in the room had multiple stains, the safe in the closet did not work. Rooms had a musty sent to them. Both the shampoo and conditioner were empty, thankfully we had our travel packs with us. Booked only because our flight was delayed, but should have looked at the Embassy Suites instead!

Hyatt, Everything is clean and neat. But staff are not respectful. I never seen they are in happy in this HAPPY ISLAND ARUBA. BE HAPPY 😁

Everything

Quarto grande , mas com moço. Café da manhã apertado com pouca opção

N/a

No. The room was not spotless and used glass was not replaced. The shower head was defective water was flowing all over the floor creating safety hazards.

The room is okay.The staff was wonderful

Perfecto todo

Estaba todo perfecto

The stay was fine. Thanks

Carpet has to be changed/refreshed!!

Wifi demaciado lento.habitacion impecable.atencio del eprsonal excelente asi como el desayuno.

Convenient

Parking garage access. Every night we returned to hotel and parked in the garage we had to walk all The way around to front door of hotel . They don’t explain at check in the parking pass

Pros: The hotel location is great (3-minute walk to the airport and car rentals, and within drivable distance to most activities on the island). The unit is clean and very spacious. Free breakfast buffet and 24/7 gym are a plus. Cons: The check-in front desk is on the 3rd floor of the building and there is not sufficient sign or instruction for the guests, which could be confusing for the first timers. The staffs responded to our requests in a timely manner in the first 1-2 days, but the pattern shifted to the negative direction in rest of the days during our stay. The front desk seemed to be always busy and there didn't seem to be enough maintenance staffs to accommodate everyone's needs (maybe due to holiday week?). The booking confirmation from the hotel claims daily housekeeping. However, our room didn't get a housekeeping service 2 days in a row, despite multiple requests made with the front desk.

Location is the best

Best stay ever for the first time in Aruba will return for a much longer stay. With friends and family to explore Aruba.

Wasn't much options available