Excelente servicio y atención

Excelente servicios y con atención a la habitación

Me quedé en Casa Saer el mes de diciembre de 2023. Creo que la gente de administración tenía buen corazón. Vea a la gente reunida en el hotel para las festividades navideñas. Vea también las fotos de mi ducha que dan una evaluación honesta de este hotel. No hay agua caliente, pero no creo que sea necesaria y mi evaluación se realizó en diciembre. Los servicios fueron bastante azarosos. Me tomó más de 24 horas terminar mi ropa, principalmente porque usaban el sol para secar. El desayuno estaba listo en cualquier momento y se servía en cualquier lugar. Lo positivo es que a 100 metros había una gran tienda de comestibles. Restaurantes cerca en la mayoría de las direcciones. Bar y burdel del tío a 3 cuadras en la esquina noroeste de 5 Calle Noreste y 18th Ave Soroeste. Una panadería y cafetería al este de Saer a la vuelta de la esquina. I stayed December 2023. Management people had a good heart. People gathered at the hotel for Christmas festivities. Please also see the photos of my shower which give an honest evaluation of this hotel. There is no hot water but I don't think it is necessary and my review was done in December. Services were quite hit and miss. It took 24 hours to finish my clothes, using the sun to dry. Breakfast was ready at any time and served anywhere. 100 meters away there was a large grocery store. Restaurants close in most directions. Uncle's bar and brothel 3 blocks away on the northwest corner of 5 Calle Noreste and 18th Ave Soroeste. Bakery and cafe...

Worst accommodation experience on this 8 month Latin America trip so far.There is no way that their rating is legitimate. Upon arrival I was treated like a dog in a zoo. It was baking hot and I was told to stand in the corner with no seat or water offered and my passport was demanded. I was so furious I tried to cancel via the booking websites support chat but the business refused to let me cancel and wanted the full 3 nights which I had pre-paid, though at this point I hadn't even checked in. These people are beyond slime and pretended that they had no choice to reject the refund as it was the booking websites issue (whom I had on live chat at that moment). All they were concerned about the entire time was that I was not allowed to use the rooms air conditioning - the only thing they offered or said the entire time. A guest here is like a criminal in a prison and I decided to stay so as not to allow them the pleasure of stealing three nights worth of payment without consequence. I promised them I'd give them this review and here we are (see pictures for validation). The place is sketchy and is clearly used for ulterior motives hence the insane security - as they have you duel padlocked inside the building and you have so get somebody to manually unlock the doors to leave. The room was a dump too and the shower is a pipe hanging out the wall. No toilet paper of course and no towel provided. There are way more negatives, but the word count is almost reached...

Booked and prepaid for 4 nights. The first night I was not able to sleep at all. I could hear everything from the next door who had a little kid who ran around till mid-night. And then there was a party in the courtyard which went on till 3:00am. By then I was so irritated and uptight I could not fall asleep. The noise level was incredibly loud because they were drinking and screaming. The room had dirt in corners and the bedsheet had long hair everywhere. The shower had no head, just an exposed PVC pipe. When I complained to the office the next morning the guy said he was not the manager and had no authority to control the party animals. I sent an email explaining about my experience and asking for refund but haven’t heard from them. I will NOT recommend this place.

Shower broken, over charge to use air conditioner, ridiculous prices, the rooms are small and very hot, insect almost eveywhere, don't come here, do not recommend

Atención amable. También ofrecen servicio de restaurante

Very kind and friendly staff. Very clean

Staff are very polite and helpful! For directions landmark the place is close to the Maxi Pali in Santa Ana. Same street from the back.

Nice

Personal muy amable y atento, barato y limpio

Lugar tranquilo y buen trato

le proprietaire est fantastique, très serviable, pas cher

Nice

very clean, safe and friendly and very good customer service.

Para lo que pretendía de solo estar mientras esperaba la salida de mi bus estuvo bien , debo recalcar la muy buena atención del conserje. Es un hotel muy básico. Si van de parte de expedía digan los busquen en la parte internacional , cuando llegue no encontraban mi reservación y me querían cobrar de nuevo. Lo único malo es la cama muy dura, la tele solo tiene Netflix y YouTube y el baño solo agua fría.

Buena atención

Excellent

Personal muy servicial, limpio, disposición, ofrecen facilidades para movilizarme. Además, es muy seguro y ofrecen comida rica

Good