10.0
超棒
基于 3 条评论
清洁度

10.0

客房舒适度

10.0

旅行者评论 Beach Enclave

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热门评论
Savana
icon-休闲 双人入住
休闲 双人入住
4.0
/10
评论于 13几周前

Expedia Group verified review

Hello! I’m writing to share feedback about our recent stay at Beach Enclave Turks & Caicos and to ask that you review our experience with compensation in mind. I want to start by saying that the property itself has a lot of potential, and the staff we interacted with were genuinely kind and tried to be helpful whenever they could. Unfortunately, a number of issues made our stay far more stressful than it should have been — especially as I am currently 33 weeks pregnant and needed a certain level of comfort and reliability. The biggest issue was the ongoing lack of hot water. Having hot water is a basic necessity, not an extra, and this problem happened multiple times during our stay. On multiple occasions, we had to wait about 45 minutes for maintenance to arrive, only for what felt like a temporary fix. We were told by maintenance that the electrical component was faulty and needed to be replaced, which made it clear this wasn’t a one-off issue. Not being able to rely on something as fundamental as hot water was incredibly frustrating and unacceptable, particularly given the cost of the room. We were also surprised that bottled water wasn’t readily available. This was important to me while pregnant, and having to source it ourselves was inconvenient and concerning. Breakfast was another disappointment. What was offered felt more like a quick grocery-store setup — pastries, a basic fruit plate, and self-serve coffee, with no fresh milk. This didn’t align with what we expecte
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Brooke
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 57几周前

Expedia Group verified review

Our recent stay at Beach Enclave North Shore was absolutely unforgettable. From the moment we arrived, we were captivated by the breathtaking beauty of the surroundings. The villa itself was stunning – spacious, luxurious, and impeccably maintained. The private pool and beach was a highlight, offering the perfect oasis for relaxation, snorkeling, and soaking up the sun. The staff were incredibly friendly, attentive, and went above and beyond to ensure our stay was perfect. Our stay was made truly magical by Akeem. His warmth and attentiveness were unparalleled, and he consistently went above and beyond to ensure every moment was perfect. From his prompt service to his thoughtful local recommendations and daily surprises, he anticipated our every need. He quickly became more than just staff; he became a cherished part of our family, and we miss him dearly. Akeem's extraordinary care is the primary reason we're planning our return. Our experience was truly exceptional. We will highly recommend it to anyone seeking a luxurious and unforgettable getaway and we can't wait to book our return.
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Jason
10.0
/10
评论于 115几周前

Expedia Group verified review

Beach Enclave was stunning. Satheesh our butler was amazing and went over the top to make our stay great. If you are looking for quiet and calm shallow water I’d stay in long bay. If you want deeper water with waves I’d stay on the grace bay side.
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