There is a manager Job that schedule several tours only wanted me to pay in cash and didn't pay for parks entrances and when I asked to be paid back he sent to my driver he was honest but not in my hand like I paid him the staff around him is exceptional the internet there is none this hotel need new management

Excellent stay in Nairobi! The service is impeccable as is the cleanliness of the room. The entire hotel team were exception at making me feel welcomed to Kenya.

Towels rough...the breakfast was not a buffet like other hotels in Africa that I've stayed in and was not very good....shower not good

A most enjoyable stay. Good value for money. Will stay over again if the opportunity arises. Staff sensitive to personal needs.

Hot water was an issue. Required multiple follow up calls but didn't get timely resolution. There were few good things about the stay though.