There were just a few issues. 1) the wifi was very limited and later the mgr wanted us to pay to add more time on the wifi which was not noted on the rental. 2) the mgr never reached out to us to see how our say was going or if we needed anything. 3) no one came to change our bed sheets or bathroom towels and there was no extra for us to do it ourselves.. if these improvements are made this apartment would be rated a 10