Minimal staff with standard services provided. Quite place but need to drive carefully, especially during night. The room cleaning need to be improved, I found some insects in the room and roaches near the hotel.
The room was massive and felt like a second home. We loved the dinner buffet as well, great food and simple. The amenities like gym and sauna were great. The bath house was a little small but it wasn’t crowded so that was a good thing. Nothing much for the kids, but there are a lot of things to do around the hotel like the Okinawa cave and Bio Hills.
Nestled on the top of hill, fresh air and breezy wherever you’re taking a walk surrounding the hotel. Staff were superb! Had a minor issue where one of the bed corners caused a deep scratched and room changed were offered immediately, we saw staff members who went to fix the corners of the bed where incident took place at the same time when we were moving out. Pool was kids friendly too, we love the hot tub (onsen) within the hotel too.
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Lorraine
休闲 亲子同住
10.0
/10
评论于 55几周前
Expedia Group verified review
Great hospitality by hotel staff, friendly and prompt in responding to our needs. We had a minor setback with the room fixtures, sharp corners of our bed frame scratched one of us and they immediately changed our room after receiving feedback.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia