Polo Santa Monica

探索 Polo Santa Monica
7.8
基于 190 条评论
清洁度

8.6

客房舒适度

8.2

服务和设施

8.4

旅行者评论 Polo Santa Monica

每页评论数
20
40
热门评论
Tsz Ching
icon-休闲
休闲
4.0
/10
评论于 34几周前

Expedia Group verified review

對於酒店員工十分不滿 首先是態度冷淡並且無法滿足客人要求,由於酒店職員不懂英文,難以溝通,職員會選擇先協助懂西班牙文的客人。 而面對本人所提出之要求,一而再再而三地忽略。本人出門前向櫃枱職員提出要求提供多一個枕頭及暖爐, 職員表示會於清潔房間時放進房間。 其後本人回到房間, 不但沒有完成本人要求, 更收走了早前向櫃枱職員借的風筒! 本人親身到櫃枱再次表示需求,職員態度欠佳,沒有正面回覆何時會提供所需的物件,你需要多次向職員查詢才有回覆。 當我收到職員提供之暖爐時,我同時要求的枕頭,並沒有提供,又需要我再次向職員查詢! 我從未試過入住酒店出現類似體驗,本人對此酒店十分不滿! 位置偏僻,對於旅遊人士絕不友善!
Diana
icon-朋友和家人
朋友和家人
4.0
/10
评论于 13几周前

Hotels.com verified review

The room was great and very close to the airport. However the service was poor. It took 2 e mails and several days to respond to a request I sent to book an airport transfer. When we arrived it had not been booked. Worse still the food we ordered was awful. Dry, recooked chips… and it took 45 minutes to arrive despite us being the only customers. The staff were rude, and more interested in their puppy than serving us. The puppy pooed on the floor of the restaurant.
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Greg
icon-休闲 双人入住
休闲 双人入住
10.0
/10
评论于 21几周前

Expedia Group verified review

Located close to the airport. Due to flight delays we checked in to freshen up just 2 hours before checkout. The front desk staff was very accommodating. Helped us locate our taxi to Ollantaytambo as well. This is a great place for a overnight stay close to the airport.
Verified traveler
icon-朋友和家人
朋友和家人
8.0
/10
评论于 23几周前

Hotels.com verified review

Nice hotel
Neil
icon-朋友和家人
朋友和家人
8.0
/10
评论于 25几周前

Hotels.com verified review

The room (410) had a great view over the airport and the shower was fantastic. The only complaint was that we had a 3 bed room and one of the beds had hair and dirt in the bed. We only needed 2 beds so it wasn't an issue.
Tamieka
icon-休闲 亲子同住
休闲 亲子同住
8.0
/10
评论于 26几周前

Expedia Group verified review

It was ok property was like 8 out of 10 it’s like out of the city so you have to take a cab for every
Maricela
6.0
/10
评论于 28几周前

Expedia Group verified review

We Chan
Garry
icon-休闲
休闲
6.0
/10
评论于 29几周前

Expedia Group verified review

A great [low cost] choice for a short stay for one or a couple.
Maria de los Angeles
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 30几周前

Expedia Group verified review

Gente amable
Brunna
8.0
/10
评论于 33几周前

Hotels.com verified review

Ficamos apenas uma noite como transito. Mas achei ruim o chuveiro ser dentro do quarto, separado apenas por uma cortina em frente a cama, era muito frio para tomar banho, rsrsr. Mas o quarto é bem grande, e usamos muito os chás que ficam na recepção, pois foi na nossa chegada a altitude. No outro dia pegamos um transporte para o vale sagrado então a hospedagem nos atendeu.
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MARIA
10.0
/10
评论于 33几周前

Expedia Group verified review

Cavcsfvsfv
david
icon-休闲
休闲
10.0
/10
评论于 35几周前

Expedia Group verified review

Staff were very kind
Cesar
icon-休闲 亲子同住
休闲 亲子同住
10.0
/10
评论于 35几周前

Expedia Group verified review

sin comentarios
Hazel
icon-休闲
休闲
8.0
/10
评论于 39几周前

Expedia Group verified review

The hotel wasn’t close to the city center rather in a residential area, hence more quiet. The room was clean, bed comfortable. The only negative I can see is a tub in the middle of the room. It was weird.
Sergio
icon-休闲
休闲
2.0
/10
评论于 39几周前

Expedia Group verified review

They had no hot water
Rachel
icon-休闲 家庭
休闲 家庭
8.0
/10
评论于 41几周前

Expedia Group verified review

This was a nice property, especially for the price. Nice area of the city and easy to get a taxi to the city center. Expedia says airport shuttle is included but just know it is not free, but is inexpensive (30sols or about 10us dollars). The staff were very helpful in getting the taxi set up how we.
Jack
6.0
/10
评论于 47几周前

Hotels.com verified review

Used as a layover between travel. A bit souless but good value for money
Astor
icon-休闲
休闲
2.0
/10
评论于 47几周前

Expedia Group verified review

The property needs Update in the rooms
Jackie
icon-休闲 好友同行
休闲 好友同行
10.0
/10
评论于 48几周前

Expedia Group verified review

Really enjoyed the stay here. Staff were great, comfortable beds, safe area with lots of restaurants in walking distance. Only a short cab to the main plaza. They stored our bags for the 4 day trek we did and everything was safe, including my friends insulin which they kept in the fridge for us. A little noise because of the airport being so close.
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Jackie
icon-休闲 好友同行
休闲 好友同行
10.0
/10
评论于 48几周前

Expedia Group verified review

We really enjoyed our stay here. The staff were great and it was in a nice area. We stored our bags here while we did a 4 day trek as well and they took good care of our things including my friends insulin which they kept in the fridge for us. Comfortable beds, good breakfast, walking to lots of restaurant options. A little bit of noise because of its closeness to the airport.
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每页评论数
20
40

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