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Staff are friendly and helpful. Breakfast is nice and we also really like the complimentary daily kick-off drink. The room is slightly small but it is very clean.

鬧中取靜的地理位置，去地鐵站很方便，周遭便利商店也很多。不管是成田還是羽田機場大巴都可以到酒店旁，真的很方便。2樓的餐廳的餐點很好吃。我住了4晚，4個早餐都點不一樣的餐點，每種都好吃。服務人員態度很好，酒店房間浴室在日本算大的，裝修還很新。總體來說，是家小而美的精品酒店，它裝修很漂亮精緻。有機會來新宿，還好考慮住這家酒店。大推！

Food; extremely friendly helpful staff

對國外訪客，房間可能不大，但因室內的設計，使用起來很舒適。每日房間打掃特別仔細，早餐和晚上的happy hour 讓東京旅途更享受。整體體驗100分

Excellent hotel

Alex the manager is excellent, as is the whole staff working under him. Very helpful in every respect and the concierge makes great restaurant recommendations. The international crew have the highest English proficiency, which is very much needed. Well done.

很棒的體驗

I can fine dining with my big dog , isn’t it amazing😁

Excellent service overall with everything close by. The size of the room is agreeable as it is because it’s Tokyo! The decor is modern with superb cleanliness standard. Breakfast were served in good portion and varieties. The only complain is the toilet needs extra ventilation for no matter how I sanitised and wiped with alcohol it still smells like concentrated piss

早餐服務體驗很糟，等了一個小時點的咖啡才來，來了還送錯的飲料，用日文提問店員硬要用英文回覆，

住了兩晚，房间面積有點小，但很舒適。位置從新宿站步行至酒店需時約十五分鐘，亦算方便。最失敗的是大堂有位女職員，在為我們退房是不禮貌及態度傲漫，不值評為五星酒店。

From hotel design, bar & restaurants, to the food & drink, guest services, staff… absolutely flawless! Especially the lobby level manager Alex/Alessandro and his team are so professional and helpful for everything! It’s a wonderful hotel and we will definitely go back again !

All around this hotel wins Stay here

I’ve stayed at this hotel, many times and I am never disappointed. The rooms are always so clean, comfortable and modern, the breakfast is amazing and the service at the property is unparalleled. I would highly recommend.

This was my sixth time staying at the Kimpton Shinjuku and it was a great stay. I love the friendly staff, the great breakfast and the wonderful rooms. Would highly recommend.

Typical Kimpton. Great property. Only thing to watch out for is when I booked o assumed it was in the center of bustling Shinjuku. It’s not. You’d need to take a taxi to get to the action, or take a fairly long walk. I paid up thinking I’d be in the mix. Caveat emptor. Other than that it’s a good hotel.

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We had a wonderful stay at Hotel Indigo Gora. The hotel was beautifully maintained, with clean and comfortable rooms. The staff were exceptionally friendly, attentive, and always ready to help. The service exceeded our expectations, and the overall atmosphere was relaxing and welcoming. Thank you for making our stay so enjoyable—we look forward to returning in the future.

Excellent stay! Beautiful hotel, spotless rooms, and outstanding service. The staff were friendly, attentive, and made our visit truly enjoyable. Highly recommended!