Whole experience was great. Great service. Friendly staff

great staff. everyone is friendly

The staff were exceptional attending to all of our needs and also going above and beyond. This visit truly exceeded my expectations and was the trip of a lifetime. Thank the staff for me please.

Excellent

The property is in a beautiful location, but is showing its age and lack of attention: Noticed chipped paint on many surfaces. The signage is very poor. My final bill was very confusing. It had many erroneous restaurant entries and then reversals. I spent 15 minutes trying to get a straight answer from the front desk, only to be told after several calls that they were due to “glitches“. The clerk who checked me out was highly annoyed that I dared to question my bill. The front desk needs to work on its communication and interpersonal skills.

綺麗で素晴らしい施設でした

Beautiful property with stunning views. The private beach is amazing and the staff is outstanding. Big and spacious room overlooking the bay. The best hotel in Bermuda.

This property does not deserve 5 star status. While the property itself is beautiful - the staff are untrained lazy and rude. Unable to complete basic tasks such as booking taxis. We would not stay here again and would recommend the VIP Access status is revoked as there is nothing VIP about this hotel.

Nice hotel. Just not my style to have to take a bus to get to the beach. We stayed at another resort that was right on the beach with stunning views and we preferred that.

Beautiful resort in the upscale Tucker Point area of Bermuda. Great for families and friends to enjoy.

Beautiful location. Dining options good. We enjoyed the golf course meal the most. Service is very good but not as amazing as other Rosewood properties we’ve stayed at. Room was faboulous as was view. Lots of multigenerational families and resort seem to cater to them. As a couple we found it a bit boring. We would come back with our kids but as a couple again we would probably stay at the Loren as it had more a vibe

No complaints, everything was amazing and the staff was so friendly and welcoming. I celebrated my birthday there and they did so many nice things to make it special. The room was a dream, the views are to die for, and the food was incredible. Our meal at Sul Verde was a highlight of the trip, highly recommend! There are so many things to do on-site, there is no possibility of being bored. Bermuda is amazing and Rosewood was icing on the (birthday) cake. I really hope we can visit again someday!

Loved it

We had a lovely trip and stay at the Rosewood Bermuda. The staff were very friendly, courteous, and extremely hard working. Our room was exquisite, well appointed, and with a great view. We were able to use a golf cart on the grounds for the duration of our stay, which made getting down to the Beach Club very easy. We also enjoyed that the hotel was a bit out of the way from the main tourist areas of Bermuda, but still an easy taxi ride to St. George’s and Hamilton.

Beautiful property, super staff. We’ll be back!

Booked and paid for hotel stay , arrived told it was full and we were on harbour villa 10 mins away not five star nearer three hospitality zero it’s can’t do not can do . Thrown out of room at 12.00 flight at 19.50 so waste of a waiting around afternoon. Food indifferent with extortionate prices. Stayed at Rosewood in various places this has not been a great experience.

Very quiet, but at times to quiet.

This was one of the best resort experiences we have ever had

The property is beautiful and well-maintained. Every employee is very friendly, polite, accommodating, and reserved. The staff were amazing!

Love the Rosewood, have stayed here on biz twice now. Staff is ultra friendly and helpful. Property and rooms are beautiful. Hosted clients for dinner at the hotel and the food was excellent. Overall very happy, would recommend, and I will be back.