综合评分和评论 Apartmento Rosebank

After confirming my reservation 24 hours before my stay as required I was told 6 hours before the stay they did not have any rooms. Whats the point of paying in advance for a reservation if its not GUARANTEED. Now two weeks later I still dont have a refund as Hotels.com say it was a non refundable stay, which it was if I did not turn up. That if I had turned up and there was no room is too complex for them to establish. Avoid this place like the plague

Everything was perfect We loved the accommodation The check in swift The location safe The host was understanding and helpful The mall is central and everything within reach