办理入住时工作人员态度很好👍👍👍👍👍

房间足够容纳两名成人和一个孩子。由于空间有限，无法加床。目前为止一切都很好。酒店位置优越，位于新山中央车站和机场之间。

距离新山中央车站有点远，但离机场很近，适合不想错过机场行程的人。

房间很干净，窗户正对着楼下的商铺。附近有很多餐饮店，例如KiP购物中心。

房间很干净，空调很冷，就是水位有点低……其他方面都还可以。

一切都很好，位置很好，所有工作人员都很友好，尤其是夜班接待员，非常有帮助。

地理位置优越，靠近 Paradigm Mall，附近也有夜宵，对面还有一家印度煎饼店。

1. 酒店紧邻高速公路，噪音很大，整晚都能听到自行车的轰鸣声。2. 房间隔音效果差，不知怎么的，隔壁房间的电视整晚都开着。噪音在我的房间里回荡。3. 我带食物进房间时，有蚂蚁爬出来。4. 床头灯坏了。多花点钱住个好酒店吧，这是我唯一一次也是最后一次住这里了。不过工作人员很友好。

价格实惠，住宿体验非常好。非常适合短期住宿。靠近Paradigm购物中心，步行即可到达Kip购物中心（不到2分钟）。

酒店很干净，早餐比较简单，总体来说还可以。

The location is good, near from shopping center and food court, but the room is very narrow.

Senyum staff-nya terlalu mahal, yang jaga malam resepsionisnya agak murah senyum.

Resepsionis-nya agak kaku. Dalam menyambut tamu kurang, tidak ada salam selamat datang, tetap duduk ketika tamu datang, yang biasanya kalau di hotel lain begitu tamu masuk, resepsionis akan berdiri dan menyapa dengan ramah. Jangan harap bisa disambut seperti itu di hotel ini, terutama kalau yang jaga wanita-wanita yang keturunan India. Seolah-olah kita menginap di sana cuma numpang tidur dan tidak bayar. Tapi karena letaknya strategis, dan kamar cukup besar dan bersih, maka saya tetap menginap di hotel ini setiap kali ke Johor.

Hotel easy to access. Not far from Malaysia-Singapore border. Many restaurants dan food court around the hotel.

5x trip ke Johor, selalu menginap di hotel ini. Tempatnya strategis, kamar bersih dan nyaman. Hanya satu catatan: Jangan harap resepsionis-nya terlihat tersenyum walau sebenarnya mereka mau membantu jika kita ada yang diperlukan 😁.

Proses check-in out lancar, kamar bersih, Wi-Fi kencang, fasilitas sebanding dengan harga, dekat restoran & minimarket 24 jam, dekat dengan mal. Lokasi gampang ditemukan.

Air tiada. Manager tak uruskan customer. pastu pekerja tak inform pulak tu waktu check in air tiada. Dah check in, staff cakap dah check in, pikir sendiri nak mandi macam mana. Imagine lah service macam ni dekat hotel ni. Korang sanggup nak duduk sini? Silakan. Fara, the frontdesk memang bagus. Pekerja nama Chittu, manager ke ape tak tahu, cam hanat perangai. Air tiada prepare lah botol ke air spare ke. Ni takde strategik langsung handle customer. Walaupun tak dapat refund, may this comment tebus other customers, to know this hotel is bad in giving services to customers.

I've booked 2 rooms with window but during check-in, only 1 room with a window is given and the remaining with no window. Therefore, we sought for an explanation and the front desk told us the room rate is same for with window and no window. After that, we were informed, all of their rooms with window is overbooked offline but we are not happy this explanation. Then, the front desk made a call with “someone” and after a while, they told us another version of reason where the bathroom sink pipe at other room with a window is broken and need to be fixed. The solution from the front desk, if we insist want to change to a room with window and 1 of us need to pack and unpack our luggage on the next day after the problem is fixed. At the end, we gave up and proceed to our room as it is very hassle to pack and unpack our luggage. Apart from the check in chaos, the below are some awful encounters. 1. No apologize or sorry for their internal mistake during check in. 2. Unknown insect is found across our room wall and ceiling. 3. Coffee stain on the wall near the dressing table and socket. 4. The bedside light is broken and one of the ceiling light is not functioning at all. 5. No shower bracket for the shower head faucet. 6. Request for the iron and iron board, the front desk staff handed over to the guest, which is me and I need to carry myself to my room. 7. Request for the hair dryer but we were told only 1 unit is available at that time. So, me and my friend need to take turns during our stay. What more worse was, I got disturbed by the front desk at the very next day at 6. 50am and asked to return the hair dryer as other guest is needed urgently. 8. Stains on bedsheet. Well, I keep the worse part for last, on my last night stay, my room air condition system is not functioning and the front desk told me is because the electric power shortage. Ended up, I need to pack and unpack my luggage at the middle of the night and change to another room. Yes, I'm aware that The Point is just a boutique hotel and I know what you pay and what you get. But, hotel business is all about service regardless of the hotel star rating.

Kamar luas, nyaman, tempat makan ada di sekitar hotel, kamar mandi bersih

The bed is not easy to sleep, there will be noise when you turn around, the sound insulation is not good, the room next door is very noisy.