Most of the rooms in this hotel do not have a window and only have skylights. Most of the receptionists I met were really unfriendly and unhelpful. When I complained about the room, he said, “May be next time you have to book another hotel in Krakow.” Very good advice, I will do exactly that.

Great property Very spacious room. Very close to tour pick uod. Loads of dinning options near by.

Went for a four day visit to the city. Unfortunately on the first day my wife stood on smashed glass that was in our room and missed by the cleaner. This did not go down well and put a downer on the hotel overall. But we carried on. Next day was fine. Weather great for exploring. We woke up for a shower the next morning and there was no hot water. The hotel tried to tell us that it was all over the city. It wasnt. Every cafe and restaurant still had lovely hot water so we went back and complained again. The staff smirked and admitted it was their boiler and it would be done that day. It wasnt. We finally had hot water again just before we left on the last morning. The hotel offered a refund of two nights. Unfortunately i do not believe we have received it.

La unica pega: No merece la pena coger desayuno en el hotel. Es demasiado caro, hay sitios cercanos donde se puede desayunar por una tercera parte. Recomiendo las cafeterías lajkonik cercanas o en la propia habitacion comprnado en el carrefour de enfrente.Del resto muy bien, decoracion, situacion (a 5 min del centro), habitacion espaciosa, con nevera, mini cocina.

We liked this property very much. It was in an ideal location with the town walkable in one direction and the Jewish area in the other. There was a supermarket opposite for anything we needed. Having said that, drinks and snacks in the minibar were very reasonably priced. Staff at reception were very friendly and accommodating. The only feedback we can give is that the room lacked a full length mirror and we missed the cleaning a couple of days because we were in the room late afternoon with do not disturb on our door. Perhaps cleaning could be done a little earlier. Thank you for a great stay. If we were to return to the area we would definitely stay again.

Great location to visit Krakow. Close to the train station and the Old town. Very clean and comfortable. I will stay again next time I visit.

Absolutely fantastic apartment in this Aparthotel with amazing breakfast. Location was lovely and quiet and so close to the old town of Krakow. A couple of shops very close to get any beers or snacks. Super friendly and helpful staff, always got a taxi in a couple of minutes.

Very good location, good breakfast ,quite hotel , nice service

Pedal bin in bathroom broken. Refreshments too fancy and Coffee machine instructions were non existent. Simple 2 in 1 coffee sachets would have sufficed!

very good: breakfast, location, quality/price, quite, service, reception, bed not perfect: room position because the curtain should be always closed for privacy (the room was at grounffloor, room and bath size were minial but efficient (the room was basic type)

Fantastic hotel !! Staff are so helpful in every way possible only a little short walk to main Square !

Sehr gute Lage, sehr leckeres Frühstück.

Lovely quirky apartments which was comfortable and clean. Was advised we had to pay additional money at check-in for a 3rd bed despite booking for a family of 3 on hotels.com. Not impressed. Air con in the room also didn’t work

Super comfortable, super location

The property was really lovely. It was a fantastic location near the old town and main square so walking distance to explore.

Lovely little hotel, great customer service. Ideal location

Good area to be based easy walking distance to square and Jewish quarter. Nice friendly staff. Good breakfast.

We have just returned from staying here for 4 nights. It’s a beautiful and immaculately clean Hotel. The furnishings, fixtures and fittings are all high quality. Will definitely stay here again…

The hotel exceeded our expectations. Freshly decorated, spotlessly clean, very comfortable beds. The breakfast offers everything you can think of: cold meat and cheese, cooked breakfast, salads, pickles, serials, yogurts, hunney straight from honeycomb, 3 types of artisan jam (NOT in mini plastic containers) l, selection of bread and cakes, 3 or 4 juices, tea, coffe, mulled wine! In the room there are tea/coffee making facilities with complimentary freshly ground coffe, tea, coffee pods, water bottles. There are utensils in the cupboard if you would like to cook, hob and fridge. The hotel is 20min walk from the train station, 5 min walk from the Old Town and 10 min walk from Jewish Quoter. We have not used transport at all and walked everywhere. There are plenty of restaurants and shops around. The area is very safe. Highly reccomended! It is a fantastic value for money!

Fantastisk personale, lækker morgenmad og god kaffe på værelset. Stedet ligger centralt og dejligt med mulighed for at få privat sauna / spa til 100 pln for en time.