Difficile de bien noter cet établissement: Quand vous arrivez on vous demande un supplément sur le séjour déjà réglé. Si vous ne payez pas, vous n'avez pas la clé de votre chambre. Bonjour l'accueil Côté restauration, une autre catastrophe. Aucune variation dans les plats, des manques réguliers dans les approvisionnements avec des délais d'attente très longs. Pas de légumes chauds, toujours les mêmes desserts, un choix très limité en viande et/ou poisson. Hôtel très isolé, une voiture est indispensable.

Le personnel est trés accueuillant,un buffet sympa mais il mériterait plus de choix et surtout plus de quantité,beaucoup de choses manquait dés le milieu de service. Le bémol c'est la chambre , la propreté...poussière et cheveux au sol,sol de salle de bain gondolé,matelas non confortable( gros trou au milieu) Hotel isolé,prévoir absolument une voiture, Dans l'ensemble bon rapport qualité prix pour cet hôtel.

Accommodatie zit op mooie plek, personeel zeer vriendelijk. Wel achterstallig onderhoud op het terrein als in de kamers. Komt mogelijk ook door de periode waarin we er waren.

We were given this accomodation after our awful experience in Ostuni. It was out in the sticks with nothing nearby. We arrived late so were offered dinner, which we welcomed as there was no alternative nearby. The food and rooms are basic with hard lumpy pillows and no real room service, attempting to make a bed and not actually do anything else is not room service in a so called 4 star hotel.. No kettle in the room and no wifi or phone signal. We ventured out one night but found the surrounding area devoid of life with everything shut. If we hadnt had a car we would have struggled. We checked out a day early but were charged 65 euro for our complimentary dinner. We explained, asked to speak to a manager but no one turned up. Expedia's customer service is not great when things go wrong. Putting us out in the sticks when we had booked a stay in ostuni was a horrendous experience. Thos hotel is tired and barely has the basics so save your money and do yourself a favour and book somewhere else.

Inizio con segnalare che la struttura non rispecchia in nessun settore i requisiti di un 4 stelle e sottolineo i motivi: -Nessun apparecchio telefonico in camera quindi nessun collegamento con la reception/servizio clienti; -Non c’è il servizio trasporto bagagli; -Nessuna connessione a internet; -Mancavano i doppi cuscini; -Nessun riassetto camera pomeridiano; -Armadio senza ante molto spartano e con 4 grucce; -Arredamento molto spartano della camera e del bagno; -Manca il necessario per la cura e l’igiene; -Fon del bagno non a norma perché posto sul lavabo; -Poca cura nelle strutture in generale; -Accessori bagno rotti/arrugginiti; -Piatto doccia scheggiato In vari punti; -Nessun servizio lavanderia; -Nessun servizio prima colazione in camera; -Ristorante paragonabile a una mensa sia per l’ambiente che per il servizio del self service assistito; -Personale in generale poco qualificato in tutti i settori. -Nessuna varietà di alimenti soprattutto a colazione mancava sempre la frutta, tipi di yoghurt, frutta secca ecc. -Cibi poco genuini e non tipici; -Scarsa cura nella preparazione dei piatti.