Really nice set up inside. It seems like there are multiple people living in this hotel. And there have been pets in EVERY room. It's a pet hotel 10/10. I have three at home so it wasn't abhorrent to me. If the rooms had been cleaned it would have been a great stay. There was dirty towels, dirty tub, soap rings still on everything. Toilet was disgusting, floor was sticky ... You get the idea... General smell of dog. Everything at dog height is dirty from paws and tails. But! It's a nice set up. New everything in the rooms. Just poorly cared for.