After booking, about two days before our check in date, we received an email to check in online. We are not computer illiterate, but we were not able to check in online. We tried many times with no luck. We tried as many times to reach them by phone, during normal business hours and no one answered. We left messages with no call back. We then just went to the property and there were no staff anywhere. The other guests said their is no one on site. We finally gave up and paid for another hotel down the street, which was great by the way. We would not recommend this hotel to anyone.