客房非常整潔 員工有禮 酒吧設施非常好 晚餐尚算可以

The customer service officers are nice n helpful.

No elevator

服務好，從入住時就有迎賓茶、點心、宵夜，還有個人浴池可泡，到退房前都不用離開飯店。可惜的是晚餐比預期的差一點，蟹腳限每人一隻，wifi也不太穩定，有人可以連上，有人不行。

是一間讓人想再次造訪的住宿

Excellent hotel with friendly staff who were very accommodating to tourists who didnt speak Japanese! We were a little disappointed in the food but if you enjoy traditional Japanese ryokan cuisine, you'll probably appreciate the meals. We personally preferred the more modern Japanese food we had elsewhere on our trip.

First time in kinosaki and this place checked every box. Extremely clean and extremely great staff. The meals were excellent as well. It’s a small resort with only a small amount of rooms but our room had a river side window that was wonderful in the morning. For anyone worried about noise the whole town is very quiet so it’s not an issue at all. The resort has 2 private onsens and what’s really nice is lights throughout the hotel show if it’s opened or not so you don’t have to go all the way down to check. Also incase it’s not clear the resort does include access to the towns wonderful public onsens. At night and throughout the day the lounge is open for guests and includes open access to an open selection of snacks and liquor including: sake, wine, and beer. 10/10 wonderful resort wonderful staff Dinner: excellent.if you don’t order anything extra or special: Start off by picking whatever items you want steamed (big selection of veggies, sea food, pork belly, oyster, etc.) they also allowed one half serving of the famous crab per person. Then they serve you a large beautiful sashimi platter. Then they bring you the main course. For us it was the tajima beef with rice and a couple other ways to enjoy it as well. Drinks were open for whatever you wanted and however much you wanted. If there was any negative it would be no shower in our room which dinner matter because the 2 onsens had a shower+ soaps and it was nice to get ready down stairs and soak after.

スタッフの方の対応がとても良くて気持ちよく過ごすことができました。　 また食事、サービス共に最高でした！ 来年も絶対に来たいね。と言いながら 宿を後にしました。

Such a great experience!

I thought this place was really nice, the staff is very friendly and attentive. The private bath is a nice addition for all guests, there are two of them that do not require reservation, and it’s nice to just soak there if available. The location is convenient and it’s right next to one of the 7 bathhouses… but it’s farther from the better ones. The best part about the stay here was the Sashimi dinner platter. The sashimi you get at the start of every dinner is some of the freshest sashimi you will ever eat. It’s S tier sashimi, it’s the best I’ve had in Japan. The rooms are cozy, I stayed in Kasuga, just above the building overlooking the street. There isn’t a shower in the room, you’re encouraged to bath in the 7 bathhouses.

This was the splurge stay on our honeymoon, and it was worth every last yen. The amenities, food, everything was perfect, and the staff were so helpful, kind, and accomodating. I will personally be recommending this property to everyone who will listen.

Quaint ryokan experience in the heart of Kinosaki Onsen riverside and nearby many of the public Onsens. We enjoyed being pampered!

Staff was so friendly and accommodating. Will def be back to stay next time I’m in kinosaki

落ち着いて温泉風情を満喫できます。 料理も刺身など，とても新鮮で、美味しくいただきました。 野菜も魚も、とても新鮮！ オススメします！

The staff were very welcoming. There was a great lounge on the third floor for breakfast, snacks, a late afternoon beverage and dinner. The private onsen was a nice touch.

ゆっくりと食事をいただけてとても良かったです

Everything was done for a perfect stay, from the delicious food, the comfortable rooms, to the ideal location and delicate attentions. But most of all, the personnel who went above and beyond to make sure our stay was exceptional.

Great location, just along the main walking street; relatively close to train station. Very helpful staff. Beautifully designed rooms and always some snack and food for you.

Food and view

突然にも関わらずローソンで購入のケーキにお誕生日のデコレーションをして頂きお祝いをしていただきました。 その柔軟で心温まるサービスにとても感銘を受けました。感謝の気持ちでいっぱいです。ありがとうございました。また伺います。