Lovely, elegant condo, clean & comfortable.

It is one of the worst experience of staying in a so called “luxury serviced apartments”. My family and I experienced a fire alarm escape without clear instructions and we needed to run from 23/F to the lobby via staircase in the morning of 8:30am. We also suffered with no water supply from 9-5 during our stay. Can you imagine you have to experienced these during a travel?! How hectic it was with no running water and toilet flush in a travel? We paid for a so called luxury stay but it turned out to be NOT. When you communicated to the service team, they only told you to understand without any help, support and solutions. When I requested to talk to a senior management, the staff refused and said “he would handle the same way”! What a response!!!! Don’t trust everything you read from website. My personal experience indeed is the truth. I definitely won’t recommend this accommodation to anyone, in view of its bad service as well as many many rigid rules set for the stay.

住宿期間巧遇大樓電梯故障上下等待費時好久！冷氣溫度都不太夠、 跟房東溝通提出需求都很快回應 樓層高看出去的風景很優美

很好，景致優美，以自助形式check-in check out

It’s in a cracking location. However there’s massive construction going on right next to the location so no chance of a lazy morning in bed. Also, the plumbing is loud when other rooms are using their facilities.

Yorkville is a beautiful area of Toronto with so much to do right around the corner. Unfortunately the suits was less appealing. I specifically wanted an hotel with a kitchen to maintain some morning routines. Unfortunately the appliances were all broken or low quality which detracted from the overall experience - fridge frozen shut, microwave door wouldn’t open, cabinets and floor peeling.

Clean room; staff was okay, Stk & other restaurants surrounded the location. Bar, I don’t recall those

Wonderful stay. Great area. Excellent customer service. Beautiful building and apartment. Thank you!

Located in a nice, upmarket neighbourhood with good dining options. The fancy cars roaring by were good eye candy too! The gym was located on the same floor as the room I got (3rd floor), so that was a bonus. Apartment was comfortable and spacious, and the balcony was an advantage.

Wonderful spot will be back!

Bed was small. Biggest issue was the attitude of concierge. They seem to be short on towels and would not give us additional towels when requested. We were there for 5 nights. 4 towels shared between two adults is simply inadequate.

The area was great but the appartment was missing a lot of things like face cloth, pan to cook, curtains that are not letting the light in the bedroom etc.

Great location.

Great area and view. There were many interruptions during our 4 day stay: fire alarm testing on day 2, no water in the evening and on day 3 and we found out that workers had been in our unit for maintenance. No notice or communication until after the fact and it felt invasive. Only 2 towels for 4 days and some problems in the suite with a window and noisy headboard. We would never stay here again.

Due to construction on the north side, it was very noisy. Some things were not working in the unit.

We had to request dish cloths, dish towels, face cloths and kleenex. They refused to provide kleenex or dish towels. We had to request instructions on how to operate the dishwasher but communication was delayed. It would be helpful if there were luggage racks to put a suitcase on.

I don’t really recommend for anyone to stay here. The place was okay but the details of the suite made for a lot of small inconveniences and a general feeling that the property wasn’t so well maintained. I avoided showering while I was there because there was no shower curtain for the tub, instead there was a moldy black

The area is excellent and the location is beautiful, the building and lobby is nice The apartment was a panaramic 2 bedroom 2 baths , cute bedrooms and living room Nice view but the bathrooms were totally dated and not too appealing, mold on the tile in shower and around the sink They need to remodel or get it professionally clean The communication between us the Avalon agent was not very clear Their service is not good You almost have to beg for fresh towels and coffee They pretend they have hotel like service but they really are not available all the time All together was an ok experience But I’ll stay in a hotel next time.

The place is far from being a suite. I was very disappointed in general. The only good things were the view of the bedroom and the location of the place as it convenient to move around. I understand this is an appart hotel but i have been to appart hotels before and this one it’s not worth the price. Bathroom was disappointing with wear door and darks spots on the bathtub and sink area. Bed sheets had black spots ( seems mold to me) and WiFi is not good at all (ended up using personal roaming). The bedroom window did not close properly so you could hear the traffic and wind while sleeping. Was kinda disappointed. Was expecting something much better in Yorkville area and how it’s was sold on the advertisement.

We are very satisfied, thank you to the staff here.