Läget är helt perfekt, direkt på stranden med endast poolen mellan havet och resturangen. All inclusive maten var rätt enformig och sådär. Gymmet var obefintligt.

Hotel mit eigenem Strand, so nah waren wir noch nie direkt am Strand. Reinigungspersonal top, Pool und Strand Top. Gym ist leider ein Witz, Frühstück könnte besser sein. Aber ansonsten ein Super Hotel.

I am deeply disappointed with my stay at this hotel. It is advertised as a 5-star establishment, but the reality is nowhere near that standard. I completely feel like I did not get my money's worth. Here is a breakdown of why I cannot recommend this hotel: Misleading Amenities & Facilities: The description claims there are four swimming pools, which is a massive stretch—in my eyes, there is only one real pool. In the gym, the treadmill was completely out of order. As for entertainment, it was non-existent. The only "entertainment" you will find here is a cat wandering around the property during the day. Disappointing Buffet & Bar Service: If you don't show up early, the buffet empties out quickly. One evening at 9:00 PM, there was no chicken left. Even though the buffet doesn't close until 9:30 PM, the chef flat out refused to replenish it. Furthermore, they only provide water bottles upon arrival and do not replenish them during your stay, which feels incredibly cheap for an all-inclusive hotel. The bars were frequently left unattended, and the main bar closed at 5:30 PM instead of its scheduled 6:00 PM closing time. Room Maintenance & Front Desk Issues: My room flooded because the shower drain was completely clogged, and the toilet seat was loose. I had to ask the front desk three separate times to fix these issues. They only finally intervened after I escalated the matter and spoke directly to the manager. Poor Management & Staff Attitude: I raised all of these points

Fantastiskt läge vid stranden. Maten var ok men hade förväntat mig bättre matutbud och högre klass på maten.

We had a wonderful stay at this hotel and would highly recommend it! The hotel is very cozy and has two clean swimming pools. There were always plenty of sunbeds available, both by the pools and on the beautiful beach, so we never had any problems finding a place to relax. The staff were incredibly friendly, kind, and helpful. We especially want to thank the reception team, who gave us excellent advice about the local bus routes and explained how to travel to Heraklion and Chania. There is also a bus stop just a 5-minute walk from the hotel, with regular buses to the beautiful Old Town of Rethymno. When we arrived, the hotel manager kindly upgraded our room free of charge to one with a sea and pool view, which made our stay even more special. The manager and the reception staff were always smiling, welcoming, and eager to help with any questions we had. The hotel also offers a gym, an aquarium, and evening entertainment such as a music quiz, DJ nights, and traditional Greek dancing. Our flight was late in the evening, and the hotel allowed us to extend our room until we needed to leave, which we really appreciated. Thank you so much to the wonderful staff for making our holiday so enjoyable.,especially thanks to manager,reception staff! We would definitely recommend this hotel and would love to come back!