The staff were lovely, breakfast was good, room was clean i think the matress could do with updating, could feel every spring, not very good for my partners back condition,the room was far to hot even with windiws open and fan on, also some very inconsiderate guests above keeping us awake.

Breakfast very good, catered fir all diet types. Good vegan and vegetarian menu. Rooms veey tidy and clean. Central for all piers and amusements. Staff very friendly and good customer service. Second stay , very enjoyable.

Brilliant breakfast, really helpful staff especially Morgan.

Great all round

A lovely stay right on the Great Yarmouth sea front. The hotel is decorated to a high standard with quality materials, and the breakfast was excellent, with staff being friendly and attentive. The only negatives are that the internet was very slow and intermittent (not a major problem when you're on holiday) and be aware that parking is on street in the local area so you might have to hunt for a space and be wary of leaving anything in your car. Overall we were very pleased with our stay and would happily stay here again.

Wifi not in our room (6) on the 2nd floor. Other area ground floor excellent. Room very good.

I have stayed at this property 3 times in the last couple of weeks and every stay has been perfect. The staff cannot do enough to make your stay perfect. The position of the hotel is perfect lovely views across the beaches. Breakfast amazing even on my last stay I needed to be away early so the chef made me a sandwich to go and a Coffee in my takeaway cup. I haven't had chance to sample the food in the evening yet, but on my next return to Great Yarmouth I will.

Great room and lovely staff. Only down side was quite slow internet in room 6. But will be back!

Only stayed 1 night but food and staff were very very good

Lovely top notch breakfast!

The hotel was of a top quality, with high standards throughout, including a lovely comfy bed. Breakfast was; excellent, well cooked and well presented. Staff were quiet and courteous, though could have been more chatty. We stayed in room 7 ) which was lush, with lovely touches and tea coffee and juice were plentiful. The shower needs some attention. Lots of dirt and grime washed off the joints in the shower when showering and the temperature and water pressure did not meet the quality of the rest of the room. Though the bathroom was very clean overall, including fresh white towels. Sadly our stay was ruined by a drunk guest in the room next door (room 6). He decided to attempt to knock the hotel front door in just before midnight because he couldn’t figure out how to open any doors with his keys. We thought he was going to murder everyone in the building. We had to call the owners. It was apparent at this point that the owners do not stay in the building during the night and we were locked in the building with other guests with no security, concierge or night staff. This was quite scary. Someone else had called the police due to the threatening behaviour of th guest locked outside. We then had to spend the next hour waiting for the police and the owner to settle the drunk guest. The owners did no follow up and did not check in with us the next morning. Also just before the thuggery we heard every aspect of the guests up stairs having sex. This ruined our stay further.

We had a mixed experience during our stay. On the positive side, the location was absolutely fantastic (as close to the beach as we could have got) & parking seemed very straightforward (we visited out of season, so we just parked further along the seafront). Our room on the top floor was beautifully clean and both looked and smelled lovely; the rest of the hotel interior was equally spotless. A quick note for future guests: the staircase is a little tight and it is a long way up to the top, so those with mobility issues should definitely request a lower floor. We didn't try the restaurant, so we can't comment on the food. Unfortunately, the stay was really let down by the state of the entrance. There were cigarette butts on the floor when we arrived, and they were still there when we checked out. As someone who strongly dislikes smoking, I found this disgusting; it really impacted the first impression of an otherwise lovely place.

Great stay option for breakfast fantastic, staff very friendly, will definitely be booking again 😃

Lovely staff. Nice room, clean and quiet. Fantastic breakfast, good quality ingredients and well cooked. Thank you for a nice stay.

Friendly staff

Clean large Tom, fabulous breakfast cooked to order

Warm, clean room, good filling beakfast and friendly staff.

Okay

Everything about the Hotel was first class we got a very good rate through Expedia. This was a work trip we had Diiner and breakfast both were First Class so excellent Chef. Nothing was too much trouble for the staff, we will definetly stay there again highly recommended Phil Doncaster.

Clean great food and lovely staff