The reception discriminate Asian people, bad and arrogant attitude during check-in and defamation on customer.

Excellent stay! The hotel was clean, comfortable, and welcoming, with friendly staff and excellent service. Everything was perfect, and I would happily stay here again.

Parking, staff

beautiful large rooms , clean and fresh ,loved the straight access to the indoor pool, loved the restaurant down stairs

Very clean room and courteous staff

The location is ideal. The staff was very professional and responsive. I asked for two connected rooms which they were able to accommodate. I also requested a highchair that our makeup artist had requested which they also accommodated beautifully. The lobby was inviting and comfortable.

Brin et bel hôtel, juste piscine trop froide

Excellent. As always.

It was a great stay

very clean and everyone was so kind

Room was sptoless ! Bathroom very clean ! Staff helpful ! Everything is well maintained ! I enjoyed very much my experience !

Great hotel

First time staying here and we loved the experience not the tourist area we normally stay at. A little far from sites but location is easy enough for Ubers and train station

The check-in was awful. We were there b/c of a family emergency and another relative mistakenly booked our the room using a discount code ( needed ID we didn’t have). For this reason at 11:30 at night after being awake for more than 24 hours it took us over an hour ( 80 min)to check in. The people who were at the front desk were not helpful, but accusatory and condescending. I kept asking, “well what now ?” “How do we check in ?” There kept going in circles about how we fraudulently made this reservation. And then charged us for the room anyway , plus the room that we had to make the new reservation for. We just had no fight left in us after what we were going through personally. Btw , we are both 70 years old , hardly the MO of The criminals the front desk seemed to think we were. My husband spoke to the manager the next day and the second room was refunded. But the whole thing so so unneeded and unnecessary.

The location of this hotel was exactly where I needed to be. The hotel lobby and entrance made a nice first impression. The front desk staff were friendly and helpful with the checkin process. The room was of generous size and spotless. The bed was comfortable and the towels in th ebathroom were fresh; meaning they were of good quality. I would stay here again.

Everything was easy

We were very disappointed to find out that the pool was closed for renovations and unavailable during our stay. This was never mentioned when we booked the room. When we asked the front desk about it, the receptionist simply apologized but offered no explanation or any form of compensation. This should have been disclosed in advance so guests could make an informed decision before booking.

Clean room Great staff Safe parking

Great place to stay at.

The staff were helpful and pleasant. The room was clean and tidy. Parking garage was easy to navigate to and through. The only downside was the dining restaurant which had flies day and night which was irritating. The management needs to deal with that.