Very good location and comfortable rooms

Good experience.

滿意酒店周邊環境，不滿意房間服務

Ótima Localização

Great location, staff is terrific

This place is a great value and does not sacrifice on quality. It is very clean, professional, and updated. The location is unbeatable. I would stay again.

No quarto que nos colocaram havia barulho do caminhão de lixo de madrugada. Reclamamos, nos mudaram para um quarto na frente, com vista e mais espaçoso. O wifi é ruim e não há limpeza diária, mas o quarto estava limpo. A equipe é atenciosa.

Close to city centre and clean.

Room was spotless however just know if you want your room cleaned it is an extra fee. Staff were great very friendly and helpful.

Posizione strategica e hotel recentemente rinnovato.

The room was in good condition. The staff was friendly, informative, and courteous. Very quiet and comfortable room. The aesthetic is modern and beautiful with lots of seating areas.The rooms are not ideal for takeaway food. There's a hidden gem rooftop restaurant (Oaks &Vine) which offers delicious food options, the wait staff are very professional and courteous, and has the best views of Cairns. Any guest staying longer than 2 nights will realize you're basically paying for the location. This hotel offers basic lodging necessities. There's a no-housekeeping option which can be ok for very short stays but longer than 3 days seems a bit unhygienic. Otherwise, the guest must pay for daily housekeeping at $30/day. No laundry services here. The pillows are not that comfortable and extras are not available. Standard minibar offerings but no complimentary water. This is not typical of 4-star hotels; it's 3-star at best (by US standards). I would caution solo female travelers that the hotel is safe but shares the same plaza with nearby restaurants and Night Market. There is no hotel pool but the esplanade (public) lagoon is directly outside the entrance which can be fun for guests with children. The hotel is in walking distance to the Marina for any GBR tours, the Night Markets, and Cairns shopping centers/mall. Overall, I would recommend this hotel to guests for shorter stays or to those who will be out/away most of the day. Decent experience.

We had a change of plans, tried to communic

Well equipped modern rooms, friendly service and a good breakfast

The location of the hotel was excellent for access to the harbour and the esplanade. Hotel breakfast was great with a lovely view and the room was very nice

The staff were amazing

Front desk lady was excellent. Went above and beyond with niceness and professionalism. Please give her a raise please.

Room was clean. Staff were friendly.

See above

Beautiful place

Great location. Friendly staff. No housekeeping but all amenities kept at reception. Good breakfast choices. REALLY great location, right by lagoon and night market. Probably best location in all of Cairns in our opinion.