综合评分和评论 Universal Residence

Very low quality, dirty and old furniture, kitchen is empty of spoons, forks…., shower is terrible, not worth spending a dollar….! Never think of it again…

Very Bad Hotel and bad service and less than a star rating I do not advise anyone to come there

Worst place I've ever stayed in i can't believe you actually had this kind of property on your website

L'hôtel Universal résidence est fermé j'ai payé sur internet via hôtel.com mais une fois sur place j'étais sans hôtel c'est une arnaque plus jamais je réserve sur votre application

Dirty with bugs, wifi did not work.

Das Zimmer war die totale Hölle, überall waren Roststellen und Schimmel stellen das ganze Zimmer wurde überflutet aufgrund von undichten Stellen regnete es ins Zimmer was dazu führt, das unsere Sachen nass wurden und man nicht die Zeit genießen konnte. Ich beanspruche das sie mir mein Geld wieder zurückzahlen, da das Zimmer nicht wie besprochen geliefert wurde und es nicht wie dargestellt gewesen ist.

No internet, electricity is for limited time

I arrived to the airport around 01:40am. Ease to get to the accommodation. Location on maps a bit off, but I received good help from staff at Duroy Hotel nearby. The Nightmanager at Universal Residence could not find my booking but found a room for me. That was around 02:20am. I checked out at 09:00am where the issue had been solved in the meantime. The accommodation could do with some maintenance, but the bed was fine and room nicely furnished.

Terribly bad otel, Room are very dirty, There is no cover for pillows and blankets. Dirty kitchen and bath room. Dress cabinets are very dirty. Refrigator is very dirty (look photo) ,You can close it only by kicking. There is not water heater. There is only LPG furnace. By this reason, there is a big fire and explosion risk, if there is lekage of LPG.. Also there is no electric generator for during power cut applied in Beirut.

I had to walk out right away , I paid 1 night for nothing

very bad

No where near the picture portrayed on hotel.com. Air conditioning didn’t work, no hot water, not even one bottle of drinking water. The first thing I did after entering the room was killing a roach. Fair is bit too much.

The buiding has not been maintained in decades. Somes parts are mouldy or crumbling down. The mattress is worn out and dirty. Cockroaches in the bathroom. Avoid this hotel, of which it has only the name

It was an horrible stay. No electricity much time.

tutto abbastanza bene manca un po' di pulizia generale