Overall Ratings & Reviews Four Points by Sheraton Albany

Nice hotel friendly staff

Booked a deluxe double bed for 4 people. I was not given any instructions online or at check-in to add other registered guests outside of myself who booked the room. I asked for 4 room keys for the 4 allotted guests. One of the guests arrived back to the hotel late at around 5 AM with her room key that was not working. Because her name wasn’t registered, even though she was a paying guest, she was unable to get into the room. The front desk never contacted me to confirm if she was a guest. She told them the correct name & room number. I believe it would make much more sense to ask for all of the names of the registered guests at or prior to check-in to avoid problems like these in the future.

Liked everything.

The staff is wonderful!

Easy check-in and close to the Walmart, gas, and other restaurants for fast food and the highway. The beds a bit soft , but otherwise good facility at a reasonable price.

The hotel is nice and clean. It smells great as soon as you walk in. Staff are courteous. Location is quiet but located right near ammenities

Hi excellent hotel near Downtown Albany and Selkirk.

Everything was perfect

Everything was great

Everything was good.

Well maintained large room. Comfortable beds. Great pool

Very clean, quiet , convenient hotel. Appreciate the pool.

Fourth time staying here, always enjoy our stay

It was good and we will be back when we go visit friends in the area

Easily accessible from thr I87

The rooms were nice and spacious (2 full size beds) the Hotel was clean and nice. My friends and I will stay here again.

Me and my children got stuck on elevator and afterwards the manager tried to kick us out line it was our fault we got stuck and during breakfast my daughter ate undercooked pancakes threw up a bunch of pancake batter and whip cream

New, clean, good on site bar restaurant, happy all around

I didn’t like having to wake up every hour to turn the air on because it would not stay on and it kept getting hot in the night.

Great property. Very well kept.