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工作人员很友好，房间干净漂亮。他们说自助餐是清真食品，但餐厅仍然供应猪肉和酒。唯一令人失望的是鸟巢的下午茶，食物上来的时候已经凉了，而且等了很久。不过，我们在度假村的住宿体验非常棒！

The staff was friendly and the room was clean and beautiful. They said the food at the buffet is halal, but the restaurant still serves pork and alcohol. The only thing that was disappointing was the hi tea at the bird’s nest, the food came out cold and took very long. But our stay at the resort itself was fantastic!

Dear N_I, Greetings from Banyan Tree Krabi! Thank you for choosing our resort for your escape to the tropics and for taking the time to share your insight into various aspects of our resort. I am delighted to read that you had an enjoyable stay with us and that our team of Banyan Tree Hosts as well as our entire team were able to attend to your each and every need throughout your stay. I have already shared your feedback with our team as added motivation to continue delivering the highest standards of service which is one of the trademarks of our brand. It is unfortunate that your Afternoon Tea experience at Bird's Nest was marred with a slow pace of service for the delivery of your food. We strive to be detail oriented in all regards and to provide high touch service for our guests in order to deliver the Banyan Tree experience and it is apparent from your comments that we did not surpass the expectations in this particular area. I have shared your comments with our culinary team for their awareness and to improve for our future guests. Thank you for your stay with us at Banyan Tree Krabi and we look forward to welcoming you back in the future to our Sanctuary for the Senses. With kind regards, Haruethai Maneerat (Pop) General Manager

N_I，我们代表甲米悦榕庄向您致以最热烈的问候！感谢您选择我们的度假村作为您的热带度假胜地，并就度假村的各个方面分享了宝贵的反馈。我们在度假村度过了一段美好的时光。我们已将您的反馈与我们的团队分享，以确保我们继续提供最高水平的服务，这也是我们的标志之一。很遗憾，由于食物配送延迟，您在鸟巢享用的下午茶被打断了。我们始终致力于提供最优质、最细致的服务，让您体验真正的悦榕庄体验。您的反馈清楚地表明，我们未能达到您的期望。我们已将您的反馈与我们的烹饪团队分享，以便改进度假村的服务，并在将来采纳您的反馈。感谢您光临甲米悦榕庄。谢谢。Haruta Manerat (Pop)，总经理

- Really beautiful hotel. - Wonderful welcome drinks. - Amazing room with mini jacuzzi besides swimming pool. - Great Spa service. - Great breakfast spread with Halal section. - Have funicular (Tram) which is unique to go to the Bird's nest area for afternoon tea. - Friendly and accommodating staffs. - Highly recommended!

Banyan Tree Krabi

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