综合评分和评论 Mövenpick Resort and Spa Fruske Terme

It was my 2nd time here.5* overall

The pools and spas are wonderful. The property is very clean and well designed. The service is very professional. The rooms are comfortable. We suggest having a few shops for souvenirs, clothing, and other items. We highly recommend coming to this property.

We have arrived on Saturday during particularly hot and I believe busy day and the check in process took about 30 minutes as que during check in was not properly managed and people were changing ques to get to or pick the reception counter that is moving faster than other. Supervisor or someone from the back office told us that everything that’s nice is worth waiting for which is not suitable comment for paying guests, especially elderly, during check in. Extremely hot/humid in the hallway and generally air conditioning is not great in the room or in the breakfast restaurant. Ventilation in the elevators does not exist and elevator waiting times can be long. Wall paint in hall ways going to the rooms is peeling off and looks a bit dated, should not be too difficult to refresh. Room itself is fine and mini bar was good. Pool variety and wellness facilities are great and breakfast is really good. Overall a decent hotel with some opportunities for further improvements to match the Movenpick standard experienced elsewhere

Excellent in all aspects: rooms, breakfast, pools, spas/saunas … very enjoyable.

Best vacation!

Overall, my stay at the hotel was pleasant. The room and hotel facilities were excellent, providing a comfortable and enjoyable experience. However, I found the food options to be somewhat limited and on the simpler side, which was a bit disappointing. Additionally, it was inconvenient that the spa only allowed one towel change per day, which could be improved for a more accommodating experience.

Everything was superb!!

Great

Great, relaxing weekend! The pools are amazing!

Warm thermal water in all pools, new hotel and facilities. Will go back. Jovana was great at front desk

Overall ok

The service is below any expectation from check in to parking, facilities much to improve! The hotel is located in the nature with very clean air and a lot of staff to do for kids. The food for Serbian standards is very poor, the buffet is really, really poor! But, the worst experience was with the front desk staff, they all should be trained at least with the basics so not to repeat like a broken record ‘no, cannot, no those are rule’ etc… overall, NOT COMING BACK!

Everything about this property was excellent. Thank you.

I loved everything from the prompt and friendly service to the cleanliness of the spa and pool and sauna. I recommend!

Great big room with all the facilities. Perfect breakfast and dinner. Spa area is clean and spacious. The thing we liked the most was the warm pool outside. Especially nice when the weather was cold.

Clean property, very professional staff, I would recommend to everyone.

This is a new hotel in a beautiful place in Fruske Gora mountains Beautiful views, opportunity to hike and see nature, towns, monasteries. Great food. Very nice spa and pools. Worth staying for 3 days.

Pools are realy nice and the water was nice and warm, and all the saunas are clean to relaxing. Definitely would come back again, not to forget the fresh air.

Nice property, but stuff can be better.

Overall a good hotel. However, the customer service was a little disappointing for such a hotel. They charged me 1400RSD for 2 days of parking even though parking was included in the price for the accommodations. When I pointed the discrepancy to the manager, she agreed with me and promised to reimburse me, but she never followed up with me and the money was never credited back. This was disappointing,